Trina Jackson
Chicago,IL
Summary
Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Human Resource Generalist
Hillside Logistics LLC Dba Veterans Distribution
Hillside , IL
1995.09 - Current
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Facilitated criminal background check process for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Rezin Orr Community Academy
730 N Pulaski Rd Chicago, IL 606241989
Skills
- Records Management
- Policy Implementation
- Employee Onboarding
- Recruitment
- Termination Procedures
- New Employee Orientations
- Human Resources
- ADP Workforce Now
Timeline
Human Resource Generalist
Hillside Logistics LLC Dba Veterans Distribution
1995.09 - Current
High School Diploma -
Rezin Orr Community Academy
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