Summary
Overview
Work History
Education
Skills
Timeline
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Trina Jackson

Chicago,IL

Summary

Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Human Resource Generalist

Hillside Logistics LLC Dba Veterans Distribution
Hillside, IL
09.1995 - Current
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Reduced employee turnover by creating a comprehensive onboarding program for new hires.
  • Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Facilitated criminal background check process for new hires.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

High School Diploma -

Rezin Orr Community Academy
730 N Pulaski Rd Chicago, IL 60624
1989

Skills

  • Records Management
  • Policy Implementation
  • Employee Onboarding
  • Recruitment
  • Termination Procedures
  • New Employee Orientations
  • Human Resources
  • ADP Workforce Now

Timeline

Human Resource Generalist

Hillside Logistics LLC Dba Veterans Distribution
09.1995 - Current

High School Diploma -

Rezin Orr Community Academy

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Trina Jackson