TRINA JAMES
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Motor Vehicle Field Representative
Process Drivers Licenses, Renew Drivers Licences,
07.2005 - 09.2022
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
- Updated operational records or licensing information using computer terminals.
Education
High School Diploma -
Cajon High School
San Bernardino, CA06.1982
Skills
- Administrative Support
- Client Rapport-Building
- Emergency Calls
- Customer Interaction
- Public Service
- Accounts Payable and Accounts Receivable
- Staff Meetings
- Credit Card Transaction Processing
- Customer Experience
- Continuous Improvement
- Critical Thinking
- Customer Inquiries
- Application Documentation
- Verifying Eligibility
- Operational Efficiency
- Basic Photography
- Cash Register Operations
- Law and Government
- Application Verification
- Active Listening
- Client Relations Skills
- Customer Satisfaction
- Workflow Processes
- Permit and License Processing
- License Application Review
- Customer Loyalty
- Superior Customer Service
- Operational Improvements
- Licensing Requirements
- Customer Care
- Reading Comprehension
Also process registration, renwewal of registration, process applications for customers entering Cal
lifornia for the first time,vehicle inspections, going over and explaining vehicle records so that customers may understand the process of the transaction being processed etc.
Timeline
Motor Vehicle Field Representative
Process Drivers Licenses, Renew Drivers Licences,
07.2005 - 09.2022
High School Diploma -
Cajon High School
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