Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trina Keta

Saint Cloud,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Excels in recordkeeping, time management and patient observation. Delivers exceptional care to clients with mental or emotional disturbances. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Behavior Technician

Fraser
04.2024 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Billing for clients seen in morning and afternoon.

Reading Tutor

AmeriCorps Program
10.2023 - 04.2024
  • Conducted assessments to determine comprehensive understanding of materials.
  • Taught reading cKo and writing tactics to improve reading and writing skills.
  • Worked with 15 K-3rd grade students on reading comprehension, sound awareness, and letter sounds.
  • Taught reading comprehension and writing tactics to improve reading and writing skills.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.
  • Met with other Reading Corps tutor and onsite coach regularly to discuss student's progress.


Retail Associate

TJX Companies
07.2021 - 04.2024
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Collected discarded merchandise, sorted and returned to display racks.
  • Cleaned and maintained fitting rooms regularly.

Grocery Associate

Aldi
05.2023 - 08.2023
  • Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Prepared orders for customers without delay to deliver excellent service.

Administrative Clerk

Haga Kommer
03.2023 - 04.2023
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared all federal and state income tax paperwork for extensions and returns.
  • Restocked supplies and placed purchase orders to maintain adequate stock.

Barista

Starbucks
09.2022 - 01.2023
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Host

Brick N Bourbon
11.2022 - 12.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Food Service Worker

Godfather's Pizza
02.2020 - 08.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Cleared and bussed tables to allow for quick set-ups.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
  • Monitored food quality and freshness throughout day.

Education

High School Diploma -

Sage Academy Charter Highschool
Brooklyn Park, MN
06.2022

Skills

  • Applied Behavior Analysis
  • Behavior Management
  • Client Relationship Development
  • Sorting and Labeling
  • Order Processing
  • Customer Service
  • Reading and Writing
  • Coffee and Tea Preparation
  • POS System Operation
  • Transporting Files
  • Cash and Transaction Handling
  • Social Skills Development
  • Documentation skills

Timeline

Behavior Technician

Fraser
04.2024 - Current

Reading Tutor

AmeriCorps Program
10.2023 - 04.2024

Grocery Associate

Aldi
05.2023 - 08.2023

Administrative Clerk

Haga Kommer
03.2023 - 04.2023

Host

Brick N Bourbon
11.2022 - 12.2022

Barista

Starbucks
09.2022 - 01.2023

Retail Associate

TJX Companies
07.2021 - 04.2024

Food Service Worker

Godfather's Pizza
02.2020 - 08.2020

High School Diploma -

Sage Academy Charter Highschool

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Trina Keta