Trina Knisley
Litchfield,MN
Summary
Dedicated LPN with expertise in clinical documentation and compassionate care. Proven ability to mentor nursing staff and implement quality improvement initiatives, fostering a collaborative environment to enhance patient safety and satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
LPN
Ecumen of Litchfield
Litchfield, MN
07.2023 - 09.2025
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored vital signs, assessing patient conditions to ensure timely interventions.
- Collaborated with interdisciplinary teams to develop and implement individualized care strategies.
- Educated patients and families on health management, promoting adherence to treatment plans.
- Documented patient progress accurately in electronic health records, ensuring compliance with regulatory standards.
- Mentored junior nursing staff, fostering skill development and enhancing team performance.
- Streamlined workflow processes, improving efficiency in patient care delivery and documentation practices.
- Led quality improvement initiatives, enhancing patient outcomes through evidence-based practices.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and counseled patients and families throughout care process.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Collaborated with interdisciplinary healthcare team members to develop individualized care plans for patients.
- Streamlined medication administration processes, reducing wait times and increasing patient compliance.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Contributed to quality improvement initiatives by providing feedback on care processes and patient experiences.
Care Consultant
Ecumen Home Care and Hospice
Litchfield, MN
07.2022 - 07.2023
- Facilitated communication between clients, families, and interdisciplinary teams to enhance care delivery.
- Implemented feedback mechanisms for continuous improvement in service quality and client satisfaction.
- Coordinated resources and services to meet diverse client needs effectively.
- Advocated for clients' rights and preferences within the healthcare system for improved accessibility.
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Developed strong relationships with local service providers, fostering a collaborative environment that benefited all parties involved in client care management.
- Conducted regular follow-ups with clients to assess progress, address challenges, and adjust care plans as needed.
- Implemented evidence-based practices for effective care coordination across multiple settings within the healthcare industry.
- Facilitated workshops and presentations on various topics related to caregiving, increasing awareness of available support options within the community.
- Acted as a liaison between clients and healthcare providers, ensuring that all parties were well-informed and aligned with care objectives.
- Maintained strict confidentiality and adhered to ethical guidelines in all aspects of care consultations.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Recommended service improvements to minimize recurring patient issues and complaints.
LPN Intake Coordinator
Ecumen Home Care
Litchfield, MN
08.2019 - 07.2022
- Coordinated patient intake processes, ensuring accurate data collection and timely appointment scheduling.
- Managed communication between patients and healthcare providers, enhancing patient experience and satisfaction.
- Developed and maintained electronic health records, optimizing information retrieval for clinical staff.
- Streamlined intake procedures, reducing wait times and improving overall operational efficiency.
- Trained new team members on intake protocols and electronic systems, fostering a collaborative work environment.
- Led initiatives to integrate new software tools for efficient patient management and data tracking.
- Collaborated with multidisciplinary teams to develop strategies addressing patient needs and improving service quality.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Assisted in developing an improved tracking system for incoming referrals, resulting in faster response times.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Enhanced office productivity by handling high volume of callers per day.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Established rapport with patients through empathetic listening skills and providing relevant information regarding their care plans.
- Supported office staff and operational requirements with administrative tasks.
- Implemented best practices in record-keeping as per organizational standards, ensuring accuracy across all documents.
- Improved efficiency within the department by prioritizing tasks and managing time effectively.
- Maintained accurate and up-to-date client records.
- Reduced paperwork errors by meticulously reviewing and updating patient records, ensuring accuracy in treatment plans.
- Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.
- Collaborated with administrative staff to manage appointment schedules effectively, reducing wait times and optimizing resource use.
- Facilitated team meetings to discuss complex cases, leading to more comprehensive care strategies.
- Coordinated with healthcare providers to ensure accurate and timely sharing of patient information, enhancing continuity of care.
- Compiled and analyzed intake data to identify trends, assisting in improvement of services and patient care practices.
- Developed strong relationships with patients, providing comforting and trusting environment during their initial visit.
- Increased efficiency in patient intake flow, optimizing scheduling procedures and minimizing delays.
- Implemented follow-up system for patient concerns post-intake, improving resolution times and patient satisfaction.
- Improved client satisfaction scores with personalized attention during intake procedure.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Leveraged feedback from patients to refine intake procedures, contributing to overall improvement in intake experience.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
LPN Office Nurse
Allina Clinic/ACMC/Meeker Memorial Clinic
Litchfield, MN
07.2003 - 03.2019
- Administered medications and treatments in accordance with established protocols.
- Assisted healthcare providers during patient examinations and procedures.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Educated patients on post-treatment care and medication management.
- Coordinated patient appointments and managed scheduling conflicts efficiently.
- Monitored vital signs and reported significant changes to the healthcare team.
- Trained new staff on clinic policies, procedures, and best practices for patient interaction.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Educated patients and families on disease processes, medications and treatments.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided patient education on health care issues and prescribed medications.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Education
Associate of Science - Nursing
Ridgewater College
Hutchinson, MN05.2002
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Compassionate care
- Clinical judgment
- Documentation accuracy
- Family communication
- Catheter care
- Documenting intake
- Palliative care
- Staff supervision
- Indirect patient care
- Regulatory requirements
- Medication reconciliation
- Verbal and written communication
- Patient safety protocols
- Quality assurance
- Counting narcotics
- Staff direction and task delegation
- Documenting incidents
- Licensed practical nurse
- Dementia knowledge and care
- CPR/AED
Certification
- Licensed Practical Nurse
- CPR
Timeline
LPN
Ecumen of Litchfield
07.2023 - 09.2025
Care Consultant
Ecumen Home Care and Hospice
07.2022 - 07.2023
LPN Intake Coordinator
Ecumen Home Care
08.2019 - 07.2022
LPN Office Nurse
Allina Clinic/ACMC/Meeker Memorial Clinic
07.2003 - 03.2019
Associate of Science - Nursing
Ridgewater College