Trina Mosley
Macon,United States of America
Summary
Diligent professional skilled in collecting and interpreting data obtained through experimentation. Maintains detailed and comprehensive laboratory notebooks and keeps operation in full compliance with standards. Meticulous, accurate and thorough with great problem-solving abilities.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Packer/Sorter
BASS PRO Warehouse
Macon, GA
07.2021 - 02.2024
- Reading work order information to determine which 238 items to sort into the designated storage area in 4 hours
- Ensuring the 34 correct item is picked in 30 minutes by comparing work orders against item and batch numbers
- Physically moving 25 boxes and hour transporting items ready for delivery to the designated loading area
- Reporting 10 damaged items to the warehouse supervisor
- Labeling items with the correct information, such as date, shipping, price, and quantity, according to set instructions
- Moving 35 items to delivery pallets and assisting loaders with the stacking of items
- Receiving 50 incoming shipments and verifying information supplied to ensure stock goes to the correct inventory area
- Ensuring that 100% items are packed and stacked according to OSHA standards and company safety policies.
Customer Service Rep II
Lowes
Macon, GA
11.2015 - 07.2021
- Assisting 30% of customers with all their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise
- Assessed and responding to 10 per day customers inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
- Successfully demonstrated the ability to move 5 large, bulky/heavy merchandise with prolonged standing
- Retrieved data from computer by typing and using data to respond to a variety of customer inquiries
- Research databases for product demonstration and extract the data for customer review
- Respond to customers complaints concerning late products, research the problem and try to resolve
- Manually determine the logistics of missing products
- Analyze database to determine the status of 15 customers’ orders
- Respond to request from internal customers concerning the identification of various products
- Coordinate and expedite the location of various products with Internal customers
- Review supporting documents to determine additional information concerning products
- Determine stock level by utilizing computer database of products
- Educated on how to use handheld devices like mobile phone, LRT gun, palm pilot, tablet, iPod to enter, access, and output information
- Identifying and selling products based on customer needs, including credit cards, installations, add-on sales
- Explaining warranties, products features and benefits
- Operated powered equipment, hand trucks, pallet jacks, and ladders.
Certified Clinical Medical Assistant
Sleep Practitioners
Macon, GA
01.2017 - 04.2017
- Aided Nurse Practitioners, Physician Assistant and Physician in exceptional patient care concerning various neurological and sleep disorders
- Coordinated the preparation of 30 patients in a day for physician examinations
- Helped in taking the patient's medical history for physician review
- Operated accurately various diagnostic devices for measuring patient's vitals
- Organized patient's medical history by transferring data by outputting from Eclinical and inputting into AdvancedMD.
Extern Certified Clinical Medical Assistant
Neurology of Central Georgia
06.2015 - 09.2015
- Prepared patients for Physician examinations
- Explained medical procedures and processes to patients for Autonomic Nerve Testing
- Scheduling appointments
- Demonstrated accelerated office administrative duties
- Achieved and performed office duties by answering the telephone in a professional manner, fax, and uploading patient's medical records into a computer-generated file to upload into an EMR program
- Aided in the cleanliness of room according to HIPAA regulations
- Recorded patient's medical history into an Electronic Medical Record program
- Evaluated approximately 20 calls per day from patients/providers
- Processed and demonstrated about 10 Autonomic Nerve Conduction test per day
- Prepared about 5 Neurotrax test per day
- Helped prepare 2 Vagus Nerve Stimulation test per day
- Prepared computer for 9 Neurotrax testing per day.
Retail Support
Goodwill
11.2011 - 12.2012
- Arranged approximately 500 pieces of clothes in one day
- Assisted in stocking of shelves
- Aided in dressing room cleanliness
- Corrected color clothing into the appropriate location.
Clerk 1/Claims Examiner
GEICO
06.1992 - 05.2007
- Communicated with insured, attorneys, and third-party attorneys to determine liability
- Determined economic value of customer claims using Microsoft Word and the use of a Claims Evaluation Program which saved the company approximately $30,000 a month in claims
- Obtained police reports and medical records and interviewed individuals about auto claims
- Arranged, reviewed, and collected a wide range of administrative tasks including filing, data entry, and composing correspondences
- Investigated liability claims concerning catastrophic injuries, law suits, and claims with the Government
- Analyzed medical records to determine causation of injuries due to auto accidents
- Trained two returning employees and two management interns concerning inputting Medical Payments
- Allocated money to pay auto claims
- Managed a reserve to pay auto claims up to $300,000
- Processed claims up to $300.000
- Negotiated claims with Third party Claimants and Defendant's attorney
- Investigated CPT and ICD-9 coding
- Trained in researching CPT and ICD-9 coding
- Coordinated preparation and timely dissemination of financial reports for department managers
- Analyzed business operations and processed and identified improvements in the claims handling process
- Process auto claims checks and ensured proper routing, clearance, and statement rendering.
Cashier
OfficeTeam
04.2014
- Collected money from customers in exchange for beer and wine sales
- Generated $2000 in liquor sales in one area of the Centraplex
- Demonstrated ability to manage thousands of customers for a country western concert
- Assisted bartender with drink orders
- Addressed customers questions about drinks.
Cashier-Volunteer
Drew Expedition
03.2012
- Collected money from customers in exchange for fair tickets
- Generated approximately $3500 per day in tickets
- Addressed customers questions about different rides and the price
- Balanced the cash box every night after shift was over.
Education
A.A. - Allied Health-Certified Medical Assistant
Virginia College
Macon, GA, US02.2016
Certificate -
CGTC
Macon, GA, US06.2012
B.S. -
Mercer University
Macon, GA, US05.1999
A.A. -
Macon State College
Macon, GA, US06.1996
Skills
- Experienced Sorter/Packer
- Warehouse operations
- Inventory control
- Product organization
- Efficient storage
- Arrangement of materials
- Inspecting items for quality
- Damage
- Overall performance
- Issuing
- Receiving
- Storing items
- Keeping record of products
- Microsoft Office
- Word
- Power Point
- Excel
- Outlook
- Typing
- Records Retrieval
- Telephone Customer Service
- Filing
- Ordering Office Supplies
- Internet
- Claims Computer Databases and programs
- Appointment Scheduling
- Autonomic Nerve testing
- NeuroTrax testing
- Investigative
- Negotiating
- Time Management
- Multi-tasking
- Patient Care
- Injections
- Medical Terminology
- Patient Flow
- Blood Pressure Checking
- Administrative Functions
- Blood Draws
- Communication
- Organizational
- Telephone
- File Management
- Clerical
- Medical Software
- Problem Solving
- Attention to Details
- Word Processing
- Venipuncture
- Administrative Support
- Interpersonal and written communication
- Instrument Calibration
- Multidisciplinary team collaboration
- Inventory Oversight
- Equipment Calibration
- Laboratory instrumentation
- Hazardous Materials Handling
- Supply Maintenance
- Safety Compliance
Affiliations
AAMA-American Association of Medical Assistants- 2016-2017
9th, 10th Grade Basketball Team
9, 10th Grade Softball
11th Grade Tennis Team
9th, 10 Grade Track and Field
Leadership and Service Roles
- Virginia College, Student Advisory Board, Jan 2014-Sept 2016
- GEICO, Corporate Community Citizen, Jan 2000-May 2007
Accomplishments
- Valedictorian-Virginia Career College
Certification
- Aircraft Sheet Metal Technician
- CCMA-Certified Clinical Medical Assistant
References
References available upon request.
Timeline
Packer/Sorter
BASS PRO Warehouse
07.2021 - 02.2024
Certified Clinical Medical Assistant
Sleep Practitioners
01.2017 - 04.2017
Customer Service Rep II
Lowes
11.2015 - 07.2021
Extern Certified Clinical Medical Assistant
Neurology of Central Georgia
06.2015 - 09.2015
Cashier
OfficeTeam
04.2014
Cashier-Volunteer
Drew Expedition
03.2012
Retail Support
Goodwill
11.2011 - 12.2012
Clerk 1/Claims Examiner
GEICO
06.1992 - 05.2007
A.A. - Allied Health-Certified Medical Assistant
Virginia College
Certificate -
CGTC
B.S. -
Mercer University
A.A. -
Macon State College
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