Dynamic professional with a proven track record at Health and Human Services, excelling in administrative support and communication. Detail-oriented and skilled in MS Office, I effectively resolved issues and enhanced team collaboration, contributing to improved operational efficiency. Adept at problem-solving, I consistently maintained accurate records and streamlined processes.
Overview
8
8
years of professional experience
Work History
Administration Assistant II
Health and Human Services
08.2023 - Current
Performs administrative or support work for assigned areas (for example, but not limited to, drafting correspondence/documents, tracking assignments, maintaining records and/or logs, completing forms/reports, explaining rules/procedures).
Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints
Performs general office duties such as filing, routing mail, and ordering and maintaining office supplies.
Collaborate with parents and other teachers on different approaches to improve student learning.
Instructed 55+ students annually while ensuring course material moved at an accessible pace for all students.
Organized and executed lesson plans, Including collected necessary resources to complete a given lesson.
Documented and maintained student records for 55+ students.
Head volleyball and softball coach for 3 years.
Planned all practices to improve specific skills based on team performance.
Provided leadership and mentorship to over 40 athletes.
Provided support for facility management activities, including equipment purchasing, field maintenance requirements, and inventory management procedures.
Office Assistant - Human Resources
City of Nacogdoches
11.2018 - 11.2019
Under limited supervision, assists with the administration of the day-to-day operations of the human resources functions and duties
Carries out responsibilities in some or all of the following functional areas: departmental development, human resources information systems, employee relations, training and development, benefits administration, employee compensation, organization development, and employment.
Coordinates, prepares and performs a variety of accounting duties related to payroll and human resources including establishing and maintaining employee/payroll records.
Coordinates, prepares and maintains Workers Compensation Claims. Updates and maintain personnel files and any other Human Resources records.
Aquatics Supervisor
Splash Kingdom Family Water Park
03.2019 - 09.2019
Recruit, Hire, and train seasonal staff as well as departmental training for park protocols and procedures in addition to ILTP lifeguard courses.
Create and Utilize an in-service training schedule for continued training and maintaining test ready standards.
Established a lifeguard incentive internal audit program to maintain the internal accountability of the lifeguards.
Maintained files and required documentation as stated by E&A. Working directly with the water safety team to provide exceptional guest service while maintaining a highly regarded and safe facility.
Maintained all required first aid supplies and replenished as needed, in addition to the maintenance of required emergency rescue equipment and repairs as needed.
Food Service Manager
Splash Kingdom Family Water Park
01.2018 - 11.2018
Recruit, hire, and train seasonal staff.
Initiating contact with elementary and junior high schools regarding the A Honor Roll incentive program and sending out mailers with information.
Assist the management team with sales and marketing strategies to promoting special events, increase park attendance, and maximize revenue. Marketing to local businesses for participation in consignments, remote sales, and sponsorships.
Scheduling staff for daily operations to include early morning pre-open cleaning, closing duties, and after-hour special events. Maintain adequate inventory of all food/beverages supply and submit biweekly orders.
Supervise the functioning of all Food Service employees, facilities, sales and cost, to ensure maximum departmental profit is achieved.
Facilitating professional, financial management, and cash control procedures.
General office and clerical duties that include answering phones, data entry, and maintaining organization of files.
Biology Lab and Professor Assistant
East Texas Baptist University
08.2017 - 12.2017
Supporting the Science Department with their tasks including grading papers, making copies, running errands, and monitoring a classroom while a professor steps out.
Performed the set up and take down of experiments.
Supervised and assisted students in performing the assigned lab while using proper techniques.
Enforced appropriate use of personal protective equipment and safety protocols in the laboratory.
Replaced supplies as needed and executed clean up following an experiment.
Education
Bachelor of Science - Biology, Minor in Chemistry; Cum Laude
East Texas Baptist University
Marshall, Texas
12-2017
Associate in General Curriculum - Applied Science
Angelina College
Lufkin, Texas
05-2015
Skills
Detail Oriented
Collaboration/ Teamwork
Problem-solving
MS Office, Google Drive (Docs, Sheets, Slides, Forms) Spreadsheets
Customer Service
Schedule Management
General Office Equipment
Written and verbal communication
Outlook; Teams
Timeline
Administration Assistant II
Health and Human Services
08.2023 - Current
Teacher and Coach
Grapeland ISD
11.2019 - 08.2023
Aquatics Supervisor
Splash Kingdom Family Water Park
03.2019 - 09.2019
Office Assistant - Human Resources
City of Nacogdoches
11.2018 - 11.2019
Food Service Manager
Splash Kingdom Family Water Park
01.2018 - 11.2018
Biology Lab and Professor Assistant
East Texas Baptist University
08.2017 - 12.2017
Bachelor of Science - Biology, Minor in Chemistry; Cum Laude
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Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)