Trina Pote-Castaneda

Managed staff with emphasis on new recruits.

Prepared accurate financial statements at the end of quarter.

Willing to go above and beyond to ensure highest level of customer service between clients and instructors. Recruited, trained and developed high-performing and customer-focused team from scratch.

Streamlined bookkeeping procedures to increase efficiency and productivity.

Developed working relationship with instructors, judges, and dancers.

Maintained appropriate filing of personnel and professional documents both domestic and international.

Responsible for managing and overseeing successful completion of all events.

Providing accurate and appropriate communication at all times.

Implemented marketing strategies to promote studio to potential clients.

Launched quality assurance practices for each phase of development.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Utilized exemplary negotiations skills to obtain highest quality of service with all venues.

Sales Audit:

Trade marketing deduction processing by assigned salesperson

Spoils website maintenance/Spoils invoicing

Payback invoicing

Miscellaneous deduction clearing $200 or less

Open deduction maintenance

Administrative support to sales audit manager

Other duties as assigned

AP/AR:

Coding and data entry of invoices conforming to standard procedures to ensure proper entry into the financial system.

Reviews all invoices for appropriate documentation and approval prior to payment.

Research received not invoiced purchase orders and follow up with vendors and/or purchasing department.

Handle all vendor correspondence via email

Investigate and resolve problems associated with processing of invoices and purchase orders.

Verifies vendor accounts by reconciling monthly statements and related transactions.

Develop and maintain desk procedures.

Other duties as requested by management.

File, maintain, and distribute accounting documents, records and reports

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Composed and drafted all outgoing correspondence

Compiled annual recommendations for end of fiscal year budgets

Managed staff with an emphasis on new recruits.

Coordinated hundreds of patient and legal accounts

Prepared accurate financial statements at end of the quarter

Collected and reported monthly expense variances and explanations

Streamlined bookkeeping procedures to increase efficiency and productivity

Developed a working relationship with courts, clients, debtors, and attorneys

Managed every aspect of patient care including surgical and hospital stays, accounts and records of clients with the highest of confidentiality and discretion

Maintained appropriate filing of personal and professional documents

Wrote reports, executive summaries, and news summaries

Executed any and all banking and bookkeeping tasks for office and household accounts