Trina Pryor

• Assisted with daily living activities, ensuring comfort and safety.
• Managed medication schedules, maintaining adherence to treatment plans.
• Provided companionship, fostering emotional well-being and social interaction.
• Documented health observations, communicating changes to relevant parties.
• Coordinated transportation for medical appointments and social events.
• Prepared nutritious meals tailored to dietary restrictions and preferences.
• Maintained clean, safe, and well-organized patient environment.
• Provided emotional support and companionship to patients, promoting overall wellbeing.
• Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
• Maintained a safe and clean environment, reducing the risk of infection or injury.
• Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
• Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.

• Supervised daily clerical operations, ensuring adherence to departmental policies and procedures.
• Trained and mentored junior staff in administrative tasks and best practices.
• Coordinated scheduling and workflow management to optimize team efficiency.
• Developed standard operating procedures to enhance consistency in clerical tasks.
• Assigned work and verified completion of assignments.
• Oversaw the maintenance of office equipment to ensure optimal performance and minimal downtime.
• Continuously updated knowledge in industry best practices by attending workshops, conferences, and professional development courses.
• Coordinated large-scale events such as conferences and workshops by securing venues, managing logistics, and overseeing budgets.
• Maintained constant inventory of supplies and ordered new stock.
• Managed maintenance and upkeep of copiers, printers and typewriters.
• Collaborated with other departments on special projects requiring clerical support or expertise in office management processes.

• Processed invoices and expense reports for timely payment and accurate record-keeping.
• Assisted in maintaining financial records using SAP software for improved data accuracy.
• Supported monthly reconciliation of accounts, enhancing overall financial integrity.
• Coordinated communication between departments to streamline accounting processes and resolve discrepancies.
• Implemented filing system for financial documents, increasing retrieval efficiency by 30%.
• Collaborated with team members on budgeting initiatives, contributing to resource allocation discussions.
• Trained new hires on accounting procedures and software applications, fostering a knowledgeable team environment.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Expedited invoice processing with effective communication between internal departments and external vendors.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
• Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.

Trained for backup to payroll clerk

Processed special hauling permits

Processed and maintain leave for two hundred employees

Verified leave with payroll clerk to ensure accurate information

Processed outgoing mail

• Processed and typed documents with high attention to detail and accuracy.
• Maintained organized filing systems to enhance document retrieval efficiency.
• Implemented filing improvements, reducing document retrieval time significantly.
• Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.

• Operated multi-line phone system to direct incoming calls efficiently.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained accurate call logs and documentation for tracking communication flow.
• Assisted in training new staff on switchboard operations and company protocols.
• Collaborated with departments to ensure seamless communication across the organization.
• Monitored and prioritized urgent calls, ensuring timely responses to critical situations.
• Implemented process improvements to enhance call handling efficiency and reduce wait times.
• Connected callers with appropriate professional, department, or business.
• Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
• Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
• Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.