Experienced professional with expertise in planning, problem-solving, and data entry. Proven ability to implement industry best practices and optimize processes for efficiency. Demonstrated track record of delivering results in fast-paced environments. Strong analytical skills with a focus on data-driven decision making.
Overview
17
17
years of professional experience
Work History
Registrar
Dignity Health
Arroyo Grande, California
09.2021 - Current
Managed patient registration processes and ensured accurate data entry.
Maintained confidentiality of patient records in compliance with regulations.
Pushed computer cart to register patients at bedside and obtain account information.
Utilized reporting system to print patient charts, labels and future appointments report.
Customer Service Cashier
Shell Gas Station
Arroyo Grande, California
08.2019 - 10.2021
Processed customer transactions at the cash register efficiently and accurately.
Assisted customers in locating products and answering inquiries promptly.
Handled cash, credit, and debit card transactions securely.
Maintained cleanliness and organization of the cashier area consistently.
Greeted customers and provided friendly customer service.
Surgical Assistant
Coatsal Oral Surgery Center
Arroyo Grande, California
09.2008 - 03.2016
Ensured patient comfort by providing support during pre-operative evaluations.
Educated patients on post-operative care and recovery processes.
Documented patient information and surgical details accurately for records.
Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
Assisted in preparing the operating room for surgery.
Assisted surgeons in variety of minor and major surgical procedures.
Education
Graduate Certificate - Medical Dental Front Office System
Santa Barbara Business College
Santa Maria, CA
03-2007
Skills
Patient registration
Data entry accuracy
Surgical assistance
Inventory management
Problem solving
Attention to detail
Effective communication
Transaction processing
Verification and eligibility
Time management abilities
Electronic medical record software
Medical terminology
Adaptability and flexibility
Timeline
Registrar
Dignity Health
09.2021 - Current
Customer Service Cashier
Shell Gas Station
08.2019 - 10.2021
Surgical Assistant
Coatsal Oral Surgery Center
09.2008 - 03.2016
Graduate Certificate - Medical Dental Front Office System