Trina Rodriguez
League City,TX
Summary
Dynamic and results-driven professional with extensive experience in progressively responsible roles, demonstrating a strong work ethic and commitment to excellence. Proven expertise in communication and interpersonal skills, complemented by exceptional organizational abilities and meticulous attention to detail. Proficient in various software applications, including MS Office Suite (Word, Excel, PowerPoint, Outlook), QuickBooks, and custom-built Customer Relationship Management systems. Adept at managing diverse responsibilities encompassing sales, training, contract management, and marketing, with a proven ability to thrive independently and within collaborative team environments.
Overview
26
26
years of professional experience
Work History
Account Manager (Contract)
Dooley Tackaberry
04.2022 - 10.2024
- Led initiatives to expand customer base by engaging new accounts in a saturated market. Oversaw onsite evaluations of fire systems to ensure compliance and functionality. Fostered partnerships with clients through strategic outreach efforts.
- Led initiatives to identify and leverage emerging sales opportunities, driving consistent revenue growth. Developed strategic forecasts of market trends to refine sales strategies and boost performance.
- Achieved high customer satisfaction by addressing inquiries promptly. Expanded accounts to increase revenue potential. Produced competitive quotes to enhance sales effectiveness.
- Managed communication with customers and vendors to resolve inquiries about material discrepancies and sales processes, enhancing service quality.
- Assisted in showcasing services at trade shows and conferences. Supported team efforts in engaging with potential clients. Contributed to the promotion of brand visibility through event participation.
- Achieved successful onboarding of new customers. Restored connections with inactive clients, enhancing vendor participation.
New Business Development/ Outside Sales
NBW, Inc.
07.2023 - 03.2024
- Directed sales operations to enhance growth within Gulf Coast region.
- Developed and nurtured partnerships to enhance market presence in industrial oil and gas industry.
- Led analysis of sales statistics to inform strategic decision-making. Developed comprehensive reports to present insights and trends. Forecasted future sales performance to guide business planning.
- Fostered positive customer relations by engaging with clients onsite, via email, and through phone conversations.
- Engaged with operations teams to oversee and enhance the entire bid quoting lifecycle.
- Led service presentations and coordinated participation in trade shows and conferences. Developed strategic plans to enhance brand visibility and engagement. Managed cross-functional teams to optimize event execution and attendee experience.
- Targeted potential clients through cold calling, effectively broadening customer base and fostering business growth.
- Facilitated communication with clients to address questions and concerns related to estimates, quotes, invoices, and billing processes.
- Identified and onboarded four new clients, resulting in an $850k increase in bid opportunities within the first eight months.
VP Sales Gulf Coast
Elite RMS
02.2023 - 07.2023
- Executed targeted cold calls to identify and engage potential clients, expanding customer base.
- Developed and maintained collaborative partnerships with engineers, contractors, and technical managers to enhance project outcomes.
- Directed and executed client meetings and service presentations to enhance communication and service delivery.
- Analyzed territory potential alongside President/CEO to determine strategic value of prospective clients.
- Managed client relationships by addressing estimates, quotes, invoices, questions, concerns, and billing processes to ensure satisfaction.
- Coordinated the deployment of millwrights across two sites, driving significant revenue growth through effective contract negotiations.
Houston Regional Account Manager
Next Generation Scaffolding Services Inc.
02.2021 - 02.2022
- Crafted and presented tailored sales proposals to effectively engage customers.
- Led efforts to surpass sales revenue targets by strategically identifying and forecasting sales opportunities. Managed sales pipeline to ensure accurate predictions and capitalize on emerging market trends. Guided team in developing strategies to enhance sales performance and achieve revenue goals.
- Coordinated interactions between clients and TA/maintenance teams to ensure effective communication during LNL walk-downs and bid finalization.
- Designed and executed timely action plans to enhance operational efficiency.
- Assisted in achieving quarterly revenue targets through collaborative lunch and learn sessions. Supported new account development initiatives to meet organizational goals. Participated in team meetings to align on objectives and strategies.
- Oversaw account management to enhance service offerings and client satisfaction.
- Achieved over $1 million in revenue through strategic project management. Secured a large MSA with ExxonMobil Refinery in Baytown. Delivered a pipeline of 15 projects scheduled for 2022.
Sr. Technical Account Manager
Klinger Thermoseal
01.2020 - 02.2021
- Sales and Distribution of fluid sealing products, maintain accounts and expand services sold.
- Cold calling new accounts to expand customer base for unknown company in an inundated market space.
- Analyze sales statistics and prepare reports and forecast accordingly
- Develop and execute relevant and timely action plans
- Develop estimates and proof before sending to client
- Demonstrate services and participate in trade shows and conferences
- Meet revenue, lunch and learn, and new account goals quarterly
- Accomplishments: Prior to COVID had 4 lunch and learns with various major refineries, and was projected to bring in $1M.
Sr. Account Manager/ Outside Sales
CONCO Services Corporation
12.2017 - 01.2020
- Maintain accounts and expand services sold.
- Cold calling new accounts to expand customer base
- Analyze sales statistics and prepare reports and forecast accordingly
- Develop and execute relevant and timely action plans
- Develop estimates and proof before sending to client
- Demonstrate services and participate in trade shows and conferences
- Meet revenue, lunch and learn goals, Badge goals, new account goals quarterly
- Accomplishments: Solicited and negotiated cleaning job and closed over $1.8 M in sales in the first year. 22% of $2.5 M goal for 2019 as of March 1st
Senior Business Administrator - Sales and Training
Tecolote Research Inc.
02.2007 - 12.2017
- Solicited, negotiated contracts and closed over $1.8 Million in sales for 140 customers in an eight-month period.
- Managed 400+ contracts/PO's for software application sales and create external training plans for more than 3500 students
- Prepare Software sales/training quotes, reviewed PO's, submitted invoices, and collections for $8.5M+
- Schedule and facilitate all revenue generating training classes to include: facilities, instructors, travel, electronic and hard copy training materials, award certificates and invoices
- Manage distribution of software for new and existing government and commercial clients (purchases, new production releases, and patches)
- Established and maintained key relationships with government and commercial clients
- Support government customers including Department of Defense, Department of Homelands Security, Army, Navy, Air Force, FBI, Customs and Border Protection, NASA and Australia Department of Defense. Commercial customers included Boeing, Lockheed, Raytheon, Booz Allen, as well as numerous government support contractors.
- Schedule departmental meetings/conferences, execute presentations, giveaways, rental space, meals, travel, and Lodging within project budgets
- Receive/evaluate/distribute incoming mail code for payment and coordinate all outgoing mail and shipments
- Coordinated office moves including; manage floor plan; office space, phones, and computers.
Executive Assistant to Chief Financial Officer (CFO)
Regent Care Center
02.2006 - 02.2007
- Composed and prepared department correspondence, quarterly corporate reports
- Organized and maintained paper flow in relation to legal files and other confidential documents
- Provided oversight of document scanning in order to maintain paperless office files
- Coordinated logistics for board meetings to include facilities management, preparation of presentations, meeting packets and taking minutes
- Ensured important information or issues requiring attention is relayed to CFO in a timely manner
- General Administrative support to include managing and prioritizing incoming calls, scheduling appointments, organizing and managing corporate calendar, transcribing letters/memos, scheduling conference calls
Timekeeper/Project Administrator
Diamond Refractory Services
03.1999 - 02.2006
- Tracked man-hours for accurate reporting of hours worked and time charges on major oil, and gas turnarounds
- Processed payroll, benefits and documentation for 300+ projects
- Reconciliation of Com data on e-card for employees pay and per diem
- Billed labor, expense, airfare and rental cars on a weekly basis to client
- Issue PO for material, match invoices, code to be paid Tracked accounts payable and receivable in QuickBooks
- Prepared monthly analysis on project cost & Schedule progress by collaborating with Project Leads and perform analysis.
- Preformed and provided, on time, daily cost tracking for projects of scope to $4.5MM+
- Verified for accuracy and processed accounts payable, receivable, and purchase orders.
- Communicated project startup details to Sub-contracts
- Upon project completion verified and submitted closing documentation for signature
- Communicated regularly with project leads to provide accurate administrative support
Education
Business Administration And Management
MIT College of Business
Houston, TXSkills
- Strategic business growth
- Contract negotiation
- Marketing proficiency
- Referral and email outreach
- Long-term business planning
- On-site evaluations and cost review
- Client relationship management
- Project oversight
- Strong organizational skills
Timeline
New Business Development/ Outside Sales
NBW, Inc.
07.2023 - 03.2024
VP Sales Gulf Coast
Elite RMS
02.2023 - 07.2023
Account Manager (Contract)
Dooley Tackaberry
04.2022 - 10.2024
Houston Regional Account Manager
Next Generation Scaffolding Services Inc.
02.2021 - 02.2022
Sr. Technical Account Manager
Klinger Thermoseal
01.2020 - 02.2021
Sr. Account Manager/ Outside Sales
CONCO Services Corporation
12.2017 - 01.2020
Senior Business Administrator - Sales and Training
Tecolote Research Inc.
02.2007 - 12.2017
Executive Assistant to Chief Financial Officer (CFO)
Regent Care Center
02.2006 - 02.2007
Timekeeper/Project Administrator
Diamond Refractory Services
03.1999 - 02.2006
Business Administration And Management
MIT College of Business