Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlyn Sherbo

Casa Grande,AZ

Summary

Reliable, hardworking Shift Leader with 5 years in the industry. Consistently recognized for hard work, attention to detail, gifted at reviewing team tasks to assure quality and goal achievement. Excellent motivational leader successfully communicates duties and tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help the team achieve company goal Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Shift Lead

Item Nine Labs
10.2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Developed and implemented new processes and procedures to streamline operations.
  • Managed inventory to keep location well stocked with necessary supplies.
  • Helped management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Operated commercial machinery for product processing.

Sales Associate

Harvest
08.2019 - 10.2020
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Consulted with management to supply accurate product and service information.
  • Maintained current knowledge of evolving changes and trends in marketplace.
  • Helped customers locate products and checked store system for merchandise based on customer needs, product specifications and applicable regulations.
  • Kept detailed records of daily activities through online customer database.
  • Developed, maintained and utilized diverse client base.
  • Contributed to team objectives in fast-paced environment.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty to promote long term business growth. .
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Informed customers of promotions to increase sales productivity and volume.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assistant Manager

Pap Murphy's
10.2014 - 08.2019
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Associate of Arts - Cosmetology

Toni & Guy Hairdressing Academy
Scottsdale , AZ
08.2017

High School Diploma -

Portage High School
Portage, WI
06.2015

Skills

  • Effective Listening, Communication and Reliable
  • Job Assignments
  • Employee Coaching, Mentoring and Motivation
  • Equipment Demonstration and Efficiency
  • Safe Work Practices
  • Collaborative Environment and Team Contribution
  • Managing Operations, Preparation and Efficiency
  • Equipment Preparation and Efficiency
  • Customer Care and Satisfaction
  • POS Transactions and deposit handling
  • Shipment Processing
  • Performance Goals

Timeline

Shift Lead

Item Nine Labs
10.2020 - Current

Sales Associate

Harvest
08.2019 - 10.2020

Assistant Manager

Pap Murphy's
10.2014 - 08.2019

Associate of Arts - Cosmetology

Toni & Guy Hairdressing Academy

High School Diploma -

Portage High School

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Ashlyn Sherbo