Trina Stanley
Chandler,AZ
Summary
Experienced and results-driven Program and Portfolio manager with an impressive track record spanning over 20 years. Holds extensive expertise in leading global teams at esteemed organizations such as Reputation, Amtrak, McAfee, and AOL. Committed to delivering exceptional value to customers, employees, and stakeholders by leveraging technology and implementing effective business process solutions. A meticulous and detail-oriented professional who excels in managing complex projects and programs, ensuring their successful completion. Demonstrates exceptional organizational skills and a keen focus on people, process, and technology. Effectively acts as a change agent, driving prioritization and task completion across cross-functional business units. Possesses strong analytical, critical thinking, and interpersonal skills, facilitating collaboration between technical and non-technical stakeholders. A true advocate for building robust internal and external customer relationships. Takes pride in driving efficiencies, embracing challenges, and consistently achieving business success.
Overview
19
19
years of professional experience
Work History
TMO, Program Manager
Pax8
01.2023 - Current
- Orchestrated a wide range of programs and projects for the Pax8 Operations organization, maximizing operational efficiency
- Fostered a strong sense of engagement and collaboration among all members and levels of the organization
- Designed and implemented programs aligned with the company's strategic direction and long-term goals
- Collaborated closely with business unit leaders and stakeholders to identify project requirements and set targets and objectives
- Effectively managed expectations and communicated timelines to senior leaders through executive project status reports
- Supported department executives in capacity, capability, and resource planning for successful project delivery
- Played a pivotal role in the Request for Proposal (RFP) process for selecting a Human Capital Management Solution
- Served as the lead Workday implementation PM.
Sr. Manager, Workday HRIS
Reputation
04.2021 - 12.2023
- Guided, directed, and managed the Workday HCM and ERP teams to maximize team performance
- Developed innovative solutions and recommendations for the Workday ecosystem based on input from cross-functional stakeholders
- Led the development of the product roadmap for the Workday and Training teams
- Successfully oversaw the implementation of Workday HCM, Recruiting, and ERP
- Fostered collaborative partnerships with various organizations within Reputation
- Created priority roadmaps aligned with business requirements through strategic planning
- Monitored project progress and implemented corrective actions when necessary
- Managed the financial budgeting for the Workday ecosystem, ensuring effective resource allocation and cost control.
Program Manager – Professional Services
Reputation
12.2019 - 04.2021
- Oversaw program/portfolio management of diverse enterprise-wide internal projects, maximizing operational efficiency at Reputation
- Spearheaded successful implementations of critical initiatives such as Workday HCM, Workday Financials, Ring Central, and Domo
- Led analytical reporting and infrastructure architecture for seamless project completion
- Monitored project performance against metrics and baselines, taking proactive measures to maintain control
- Ensured project teams achieved objectives within scope, schedule, and budget constraints
- Cultivated strong client relationships and ensured timely delivery of project deliverables
- Served as a trusted technical business advisor, collaborating effectively across departments and functions
- Facilitated problem resolution through effective risk tracking and escalation protocols
- Personally handled requirement development for high-profile, high-priority, and strategic initiatives
- Collaborated closely with IT, HR, engineering, mechanical, and internal departments for successful product delivery
- Set overall program objectives and goals for individual projects
- Evaluated software and hardware products, assessing risks and benefits for IT system and network incorporation
- Developed liaison relationships with business partners and IT departments, delivering process solutions tailored to customer needs.
Sr. Product Manager
Amtrak
12.2018 - 12.2019
- Implemented effective internal communication, campaign monitoring, and contract compliance strategies to maximize revenue recognition and ensure customer satisfaction
- Successfully achieved customer product enhancement objectives while ensuring full revenue recognition
- Conducted thorough evaluations of software and hardware products, assessing risks and benefits for integration into IT systems and networks
- Built cooperative partnerships with various organizations across Amtrak
- Provided tactical guidance to the business analysis staff, aligning with the SDLC model, for effective requirement development
- Developed strong liaison relationships with business partners and IT departments, delivering customized process solutions
- Personally managed requirement development for high-profile, high-priority Amtrak strategic initiatives
- Collaborated closely with internal departments to ensure smooth product delivery to the business
- Utilized strategic planning methodologies to create priority roadmaps aligned with business requirements
- Conducted comprehensive analysis of business activities, expenses, and profits to inform decision-making
- Set clear program objectives and defined goals for individual projects
- Monitored project progress and implemented proactive corrective actions when necessary
- Managed the overall financial budgeting for projects, including product costs, employee hours, and external resources.
Program Manager
McAfee
01.2012 - 01.2018
- Supported and ensured success for McAfee Authorized Support Partners through program and partner management
- Identified opportunities for continuous improvement to drive enhanced performance
- Developed and nurtured relationships with partners, overseeing their onboarding process
- Ensured partner satisfaction and adherence to program requirements
- Monitored program and partners throughout the entire lifecycle
- Delivered reports and presentations, providing valuable analysis for partner management and strategic decision-making
- Provided support for marketing and communications, maintaining program documents and facilitating partner communication
- Successfully supported partners across diverse geographical regions.
Program Manager
AOL Shortcuts/AOL LLC
01.2007 - 01.2012
- Achieved maximum program execution and cultivated successful partnerships with key Consumer Packaged Goods (CPG) collaborators
- Spearheaded the strategic direction for technical delivery and program execution, ensuring optimal results
- Conducted thorough evaluations of product investments, assessing ROI for upgrades, new purchases, and integration points
- Managed digital and printable coupon initiatives across leading distribution channels, including News America, Coupons Inc., YouTechnologies, Valassis, and Inmar
- Acted as the primary liaison for renowned CPG companies such as Campbell's, ConAgra, Energizer Personal Care, General Mills, Kellogg's, and Unilever, effectively overseeing day-to-day communication, monitoring campaign delivery and contract compliance, and driving revenue recognition
- Analyzed program performance metrics for clients and offered insightful recommendations to enhance future promotions and identify growth opportunities within key accounts
- Optimized campaign performance by suggesting adjustments to inventory and creative components of partner campaigns
- Supervised all aspects of Customer Care, ensuring the resolution of 100% of member inquiries and agent escalations, from design to delivery
- Conducted thorough analysis of member inquiries pertaining to the Shortcuts.com site, collaborating with business and technical teams to develop resolution plans within weekly and monthly Agile development cycles.
Executive Assistant to GM/VP of New Ventures and Innovations
AOL LLC
01.2005 - 01.2007
- Streamlined efficiency and coordination by overseeing complex executive calendars, scheduling meetings, and coordinating off-site events with internal and external executives and assistants
- Ensured seamless travel experiences for domestic and international trips by managing all travel arrangements and creating detailed itineraries
- Developed, maintained, and distributed essential organization charts, roadmaps, and planning documents to support organizational alignment and planning efforts
- Managed SAP Purchasing and Reconciliation for the New Ventures team, meticulously reconciling monthly departmental spend with projected budget allowances
- Conducted thorough research and prepared supporting materials for internal and external business meetings attended by C-level executives
- Fostered positive business relationships and facilitated effective communication between executives and direct reports, fostering a harmonious and collaborative work environment.
Education
Skills
- Requirements Analysis
- Project Status Reports
- Scope Management
- Workstream Organization
- Cross-functional Coordination
- Conflict Resolution
- Strategic Planning
- Problem Solving
- Vendor Management
- Decision Making
- Organizational Skills
- Project Management
Leadership Technical Skills
- Workday HCM
- Workday Talent Optimization
- Workday Advanced Compensation
- Workday Recruiting
- Salesforce.com
- Smartsheet
- Technology Solution Selection, Negotiation, and Implementation
- Budget Controls, Administration, and Management
- Project/Program Delivery through Waterfall and Agile Methodology
- Software and Product Development Lifecycle
- Requirements Definition & Management/Process Engineering
- Consumer Product Design and Delivery
- Application and System Management
- Customer Retention
- Change, Release, and Risk Management
- Vendor Management
- Customer Relationship Management
- External Partner Management
- KPI’s-Reporting and Analysis Service Level Governance
- Operations Execution and Optimization
- Operational and Cost Improvements
Training Certificates
- Workday Core HCM
- Workday Talent and Performance
- Workday Report Writer
- Workday Recruiting
Timeline
TMO, Program Manager
Pax8
01.2023 - Current
Sr. Manager, Workday HRIS
Reputation
04.2021 - 12.2023
Program Manager – Professional Services
Reputation
12.2019 - 04.2021
Sr. Product Manager
Amtrak
12.2018 - 12.2019
Program Manager
McAfee
01.2012 - 01.2018
Program Manager
AOL Shortcuts/AOL LLC
01.2007 - 01.2012
Executive Assistant to GM/VP of New Ventures and Innovations
AOL LLC
01.2005 - 01.2007
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