Collections Specialist
Piedmont Outsourcing
Fort Mill, SC
01.2011 - 12.2023
- Located and monitored delinquent accounts using the billing system to begin the collections process.
- Negotiated settlements and payment arrangements.
- Completed skip traces on customers failing to respond to collection efforts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to overcome objections, break down problems, evaluate solutions, and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
