Summary
Overview
Work History
Education
Skills
Recommendation Letter
References
Timeline
Generic

Trina Thompson

Belton,TX

Summary

Dedicated and focused team player who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals in a fast-paced environment. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, Workday, employer specific programs and Bullhorn.

Overview

13
13
years of professional experience

Work History

Administrative Assistant-Field Payroll

Rosendin Electric
08.2023 - Current
  • Tracks employees' time by reviewing time sheets, computing deductions, and entering data into computers
  • Processes new hire paperwork
  • Conducted new hire orientation
  • Completed payrate change forms as well as per diem forms and sent to the appropriate department
  • Keep Manpower board up to date with the correct hires and organized by Foreman
  • Communicate with employees and managers to clarify & resolve any payroll issues.

Program Coordinator

Volt Workforce Solutions-Remote
08.2021 - 05.2023
  • Support the sourcing and recruiting efforts for designated areas
  • Timely maintenance of administrative tasks included data entry and integrity of candidate information
  • Obtain/assist in the completion of job descriptions, salary ranges, performance reviews and salary increase
  • Screen resumes and schedule candidate interviews
  • Maintain written documentation on specific policies and procedures
  • Liaise as needed to support time collection, payroll or billing processes and issue resolution
  • Prepare miscellaneous reports as requested
  • Address and resolve employee relations issues
  • Conduct off-boarding processes including termination email notifications and exit interviews as applicable
  • Complete special projects as assigned
  • Utilized WorkDay system for client.

GME Program Administrator

Baylor Scott & White-Temple, TX
12.2016 - 05.2020
  • Provides coordination and promotion for programs, including supervision of the orientation and continuing education for all program personnel
  • Serves as a liaison among the staff, advisory committee, and facility administration, including the marketing department
  • Participates and/or coordinates the planning and review of the program each year
  • Designs, carries out, and reports evaluation of program effectiveness
  • Is a member of the Advisory Committee and attends all meetings
  • Collects and processes all outcomes information in a timely and accurate manner
  • Implements ongoing Quality Improvement activities to meet standards of any applicable regulating agencies
  • Initiates and maintains correspondence and records for the program
  • Ensures maintenance of medical records and files
  • Ensures accurate entry of payroll records and reviews monthly financial summaries.

Patient Relations

Baylor Scott & White - Temple, TX
03.2015 - 12.2016
  • Utilizes telephone and software systems to accurately identify and greet callers, record requests, and document and properly assign work requests for all services supported by the CSC
  • Effectively handles and resolves challenging customer situations through appropriate communication methods
  • Promptly identifies and escalates challenging situations to appropriate leadership
  • Ability to evaluate and prioritize emergency calls
  • Successfully passes competency checklists for dispatch of all urgent requests
  • Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment
  • Performs all position-appropriate duties in a competent, professional and courteous manner.

Patient Service Specialist

Baylor Scott & White - Temple, TX
05.2011 - 03.2015
  • Serves as an expert in gathering patient demographic information and ensuring reimbursement for services
  • Provides a range of advanced-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility, or receiving outpatient services to include obtaining demographic, insurance, and medical information, collecting co-pays and deposits, scheduling follow-up appointments, and ordering diagnostic tests as directed
  • Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support
  • Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed
  • Identifies issues and participates in process improvements initiatives, facilitates or leads team meetings, mentors and trains staff in the department
  • Provides training on application, website and other resource access.

Education

Associate of Applied Science - Interpreting and Deaf Certificate

McLennan Community College
Waco, TX
05.2007

Skills

  • Spreadsheet Management
  • Data Entry
  • Workflow Optimization
  • Expense Reporting
  • Scheduling
  • Document Control
  • Travel Coordination
  • Database Management
  • Data Organization
  • Documentation and Recordkeeping
  • Attendance Record Management
  • Labor Relations

Recommendation Letter

Philip Apodaca, Director, Strategic Accounts, Volt Workforce Solutions, (720) 503-8221, I've had the pleasure to work with Trina Thompson at Volt Workforce Solutions. She has been a vital enterprise Program Coordinator supporting Volt's national accounts with recruiting and program management. Trina has a proven track record of delivering quality talent in a competitive market and working closely with clients on retention initiatives. Trina is a team leader who champions team chemistry, integrity, and problem solving to achieve measured success. Trina is a personable leader and will bring quick value to your organization. If you would like additional information, please don't hesitate to contact me at (720) 503-8221., Sincerely, Philip Apodaca Director, Strategic Accounts Volt Workforce Solutions

References

  • Philip Apodaca, Director, Strategic Accounts, 720-503-8221
  • Judi Armstrong, Program Manager, 916-835-2370
  • Peggy Acevedo, Co-Worker, 254-702-3178
  • Kaycee Scott, Friend, 254-931-3145
  • Stacy Brister, Friend, 254-493-8100

Timeline

Administrative Assistant-Field Payroll

Rosendin Electric
08.2023 - Current

Program Coordinator

Volt Workforce Solutions-Remote
08.2021 - 05.2023

GME Program Administrator

Baylor Scott & White-Temple, TX
12.2016 - 05.2020

Patient Relations

Baylor Scott & White - Temple, TX
03.2015 - 12.2016

Patient Service Specialist

Baylor Scott & White - Temple, TX
05.2011 - 03.2015

Associate of Applied Science - Interpreting and Deaf Certificate

McLennan Community College

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