Trina Truong
Clinton,Tennessee
Overview
5
5
years of professional experience
Work History
Receptionist
5th Nail Lounge
01.2024 - Current
- Customer service representative and bilingual translator.
- Resolved issues with customers and managed complaints.
- Managed appointment scheduling for services and maintained calendar accuracy.
- Employer: Heather Tran (631)522-9433
Server
Burrville Sweet Treats
01.2023 - 01.2025
- Manage product and inventory reports for boss.
- Create work schedules for other coworkers and situate money.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Employer: Carla Burroughs (865)740-4032
Waitress
Ikook Hibachi
01.2021 - 01.2023
- Delivered food and beverages promptly to ensure guest satisfaction.
- Resolved problems with guests or issues that arose.
- Developed positive relationships with regular customers through friendly conversation.
- Trained new waitstaff on restaurant policies, procedures, and customer service techniques.
- Employer: Hoa Vuong (615)728-0614
Education
High School -
Anderson County High School
05-2025
Supply Chain Management
East Tennessee State University
Johnson City, TNSkills
Mona Templin (865) 414-5223
Skills - Soft Skills
- Leadership, Leader and Editor in Journalism: As editor I help other members with their problems and lead the class in finishing our yearbook on time.
- Communication, Working in customer service, gave me the opportunity to gain social skills, develop business experience, and effectively communicate with others.
Timeline
Receptionist
5th Nail Lounge
01.2024 - Current
Server
Burrville Sweet Treats
01.2023 - 01.2025
Waitress
Ikook Hibachi
01.2021 - 01.2023
High School -
Anderson County High School
Supply Chain Management
East Tennessee State University