Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRINA Y. WOODARD

Summary

I am currently seeking a dynamic role that will allow me to leverage and expand my skills within the Trust Administrator field with extensive experience in process improvement, compliance, and quality assurance, I bring a strong ability to adapt to high-volume, fast-paced environments while delivering exceptional results. Skilled in research, problem-solving, and customer service, I am dedicated to ensuring operational excellence and enhancing service quality. My expertise in compliance functions and attention to detail make me an asset to any team focused on improving healthcare outcomes and operational efficiency.

Qualified Trust Administrator with deep understanding of regulatory frameworks and successful track record in compliance management. Delivered impactful Asset strategies that align with organizational goals. Demonstrated analytical skills and attention to detail in ensuring adherence to industry standards.

Overview

18
18
years of professional experience

Work History

Senior Compliance Specialist/Quality Assurance

Guild Mortgage/Suna Temporary Agency
10.2024 - 04.2025
  • Work collaboratively and cohesively with members of the Onboarding team and Human Resources.
  • Reviewed dual employment requests for the company’s employees to determine if requests can be approved.
  • Conducted the California Per Diem report monthly.
  • Conducted research, including proprietary systems, subscriber databases and internet resources to resolve issues and verify compliance with regulations.
  • Conducted research and review forms, disclosures, and other documentation to validate information and ensure compliance is applicable with federal and state regulations.
  • Identified and communicated area of improvements for quality control to QA Lead & Quality Assurance Manager.
  • Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks.

Compliance Analyst

PLANET HOME LENDING
08.2021 - 11.2023
  • Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks.
  • Acted as lead for key compliance functions such as technology/forms implementation, regulatory exams, presentations, fair lending, and/or regulatory reports.
  • Conducted compliance testing to ensure that all processes are compliant with all regulations.
  • Tracked, monitored, and analyzed current and pending federal, state, and local legislation and regulations.
  • Prepared clearly written analysis of various laws and regulations, agency and investor guidelines, etc. Including impact on the business unit (disclosures, processes, policies and procedures, LOS implications, etc.).
  • Monitored changes to the federal, state, and local regulatory environment, identify any applicable changes, and assist with the implementation and testing of updated policies, procedures, and technology in connection with updates that affect the Company.
  • Responded to inquiries, reset passwords, created IT tickets and resolved loan level questions submitted by the business.
  • Provided input and assisted in drafting compliance reports, troubleshoot, including development of reviewed findings and recommendations for specific remedial/corrective action and improvement development.
  • Conducted basic to intermediate assurance/effectiveness reviews involving compliance activities in accordance with appropriate standards, metrics, established compliance plan(s) and prescribed departmental/program policies.

Closer/Funder

MR. COOPER
09.2019 - 08.2020
  • Audited loan to ensure files are ready for closing and to make sure they comply.
  • Generated closing documents and sent them to the settlement agent for signing.
  • Reviewed loan documents on closed loans to ensure proper execution.
  • Calculated funding amount for each loan package, balances figures with the closing agent, releases wire and funds the loan.
  • Balanced with title and initiates funding wire.
  • Followed the TRID, RESPA and state-specific guidelines and policies to ensure the loan meets compliance needs.
  • Reviewed title ledger after disbursement and complete the Post Consummation Closing Disclosure.
  • Ability to maintain a high level of confidentiality and integrity with sensitive/confidential client and borrower information.
  • Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks.

Loan Review Analyst

AMERI HOME MORTGAGE
03.2016 - 07.2017
  • Responsible for the pre-purchase review of Conventional, Non-Conforming, FHA, and VA loans files to ensure collateral files contain required documentation.
  • Utilized an inventory checklist to ensure loan files are complete and accurate within the LOS system.
  • Ability to work well under the pressure of strict deadlines and changing priorities.
  • Ability to identify problems and develop procedures to resolve the situation.
  • Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks.

Compliance Analyst/Post Closing Auditor/Quality Analyst/Funder

CAPITAL ONE BANK
05.2010 - 05.2016
  • Validated signing accuracy according to state Requirements; Identified potential challenges within the origination process and/or department and made recommendations for changes to improve.
  • Remediated defects and provided feedback on errors found during the post-closing review.
  • Performed detailed review of the HUD-1 Settlement Statement (TRID), TIL, and Closing Disclosure to ensure satisfaction of mortgage compliance regulations.
  • Reviewed the mortgage and Title for proper vesting.
  • Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks.
  • Reviewed financial statements, credit reports, and applicable ratios (debit ratios; loan-to-value); evaluated transactions to ensure accuracy and completeness; prepared formal reports weekly.
  • Reviewed documents, executed by the borrower at closing for accuracy and completeness and cleared any document deficiencies in LOS.
  • Verified that all Capital One regulatory criteria are satisfied in terms of quality assurance, fraud investigations, compliance guidelines and problem solving.
  • Calculated funding amount for each loan package, balances figures with the closing agent, releases wire and funds the loan.
  • Filed conditions received accordingly and update Loan Approval via LOS and send the update to all parties.
  • Balanced the CD and Settlement Statement with Closing Agent prior to funding.
  • Followed the TRID, RESPA and state-specific guidelines and policies to ensure the loan meets compliance needs.

Asset Administrator

Bank Of New York Mellon Corp
01.2007 - 01.2010

• Managed trustee responsibilities for over 100 syndicated loans across multiple lenders and portfolios, conducting research and reconciliation of principal, interest, and fee payments.
• Assisted Trust Account Managers in overseeing structured finance accounts, ensuring compliance with trust agreements and delivering high-quality service.
• Examined incoming agent notices, verifying timely and accurate reporting of draw downs and principal payments within the Wall Street Office System.
• Processed rollover transactions and rate adjustments, maintaining efficiency in financial operations.
• Oversaw deal transactions, ensuring proper recording of all cash movements, trades, and other financial activities.

Education

Master of Public Health -

Louisiana State University
08.2024

NHA Certification Phlebotomy - undefined

01.2027

Basic Life Support American Heart Association's CPR Certified - undefined

03.2026

Bachelor of Arts and Science - Healthcare Management

Dallas Baptist University
05.2024

Associate Of Applied Science - Pre-bachelor’s in nursing

Navarro College
05.2018

Skills

  • Data Entry/Governance, Self-Starter, Analytical Skills, Organizational Skills, Professionalism, Team Leadership, Customer Service, Clerical Support, People Soft, Policy and Procedures, HIPPA, Work in fast-paced Environment, Troubleshoot, Problem Solving, Scheduling, Attention to Detail, Work Independently, Critical Thinker, Credit Risk Analytics, Quality Assurance, Healthcare and Research/Confidentiality
  • Microsoft Office: Excel, Word, Power Point, Outlook, Lotus Notes Presentations and Net Extender
  • Bloomberg, WSO, AS400, Empower, LOS System, Cogent, Zendesk, Opus and Encompass
  • Account Reconciliation, Credit Risk Analytics, Quality Assurance, Reporting & Analysis
  • Regulatory expertise
  • Legal research
  • Documentation review
  • Policy enforcement
  • Compliance monitoring
  • Internal auditing
  • Ethics management
  • Adobe acrobat
  • Documentation skills
  • Reporting skills
  • Corrective action plans
  • Corrective actions
  • Due diligence
  • Compliance
  • Operations support
  • Research proficiency
  • Consumer-related reporting
  • Investigations expertise
  • Paperless environments
  • Compliance protocols
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Privacy and confidentiality
  • Data entry
  • Task prioritization
  • Self motivation
  • Audit documentation
  • Risk identification
  • Interpersonal skills
  • Analytical thinking
  • CPR certified
  • Goal setting
  • Risk assessment
  • Professionalism
  • Employee relations
  • Document review
  • Interpersonal communication
  • Quality control
  • Payment processing
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Strategic planning
  • Written communication
  • Compliance reporting
  • Audit coordination
  • Policy analysis
  • Records review
  • OSHA regulations
  • Auditing experience
  • Professional demeanor
  • Problem-solving aptitude
  • Powerpoint presentations
  • Fraud prevention
  • Basic first aid
  • Legal compliance

Timeline

Senior Compliance Specialist/Quality Assurance

Guild Mortgage/Suna Temporary Agency
10.2024 - 04.2025

Compliance Analyst

PLANET HOME LENDING
08.2021 - 11.2023

Closer/Funder

MR. COOPER
09.2019 - 08.2020

Loan Review Analyst

AMERI HOME MORTGAGE
03.2016 - 07.2017

Compliance Analyst/Post Closing Auditor/Quality Analyst/Funder

CAPITAL ONE BANK
05.2010 - 05.2016

Asset Administrator

Bank Of New York Mellon Corp
01.2007 - 01.2010

NHA Certification Phlebotomy - undefined

Basic Life Support American Heart Association's CPR Certified - undefined

Bachelor of Arts and Science - Healthcare Management

Dallas Baptist University

Associate Of Applied Science - Pre-bachelor’s in nursing

Navarro College

Master of Public Health -

Louisiana State University
TRINA Y. WOODARD