Trinadad Mendiola
Stockton
Summary
Dynamic and results-oriented professional with a proven track record at Misters Carwash, excelling in customer service and inventory management. Leveraged strong communication and problem-solving skills to enhance customer satisfaction and streamline operations. Demonstrated adaptability and commitment to excellence, significantly contributing to team success and operational efficiency.
Overview
2024
2024
years of professional experience
Work History
Sells Associate
Misters Carwash
- Contributed to daily functions ensuring seamless operations.
- Supported team in achieving objectives by efficiently handling assigned tasks.
- Improved customer interactions by actively listening to needs and providing helpful solutions.
- Contributed to team success with diligent task completion and effective communication.
- Collaborated with colleagues to maintain high standards of customer service.
- Responded to customer inquiries to provide timely and accurate information.
- Facilitated smooth transactions by handling cash and card payments efficiently.
- Maintained product displays to ensure an appealing and organized shopping environment.
- Assisted in inventory management by stocking shelves and monitoring product levels.
- Increased customer satisfaction with friendly and attentive service.
- Managed checkout operations to maintain efficient flow of customers.
- Handled returns and exchanges to ensure customer satisfaction and store policy compliance.
- Provided product recommendations to customers to aid purchasing decisions.
- Enhanced team efficiency by supporting colleagues during busy periods.
- Addressed customer complaints with professionalism to resolve issues swiftly.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Analyzed customer data to identify trends and anticipate customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
Wherehouse Associate
Amazon
07.2022 - 10.2023
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Education
Diploma - General Studies
Manteca High
Manteca, CA06.2019
Skills
- Customer service
- Data entry
- Team collaboration
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Task prioritization
- Adaptability
- Interpersonal skills
- Organizational skills
- Basic accounting
- Inventory management
- Client interaction
- Quality assurance
- Data analysis
- Workplace safety
- Cash handling
- Decision-making
- Flexible schedule
- Oral communication
- Order fulfillment
- Sales techniques
- Loyalty program promotion
- Shipment processing
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Critical thinking
- Calm under pressure
- Active listening
- Verbal communication
- Problem resolution
- Record keeping
- Dependable and responsible
- Excellent communication
- Organization and time management
Timeline
Wherehouse Associate
Amazon
07.2022 - 10.2023
Sells Associate
Misters Carwash
Diploma - General Studies
Manteca High
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