Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
United States Navy
11.2014 - 09.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Oversaw day-to-day operations, delegated tasks appropriately to ensure smooth workflow and timely completion of projects.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Facilitated team meetings to encourage collaboration and share best practices across organization.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Enhanced team productivity with effective communication strategies and regular performance reviews.
Improved operational efficiency by streamlining processes and implementing new operating procedures.
Prepare operational progress or status reports.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Air Intercept Controller
United States Navy
09.2011 - 01.2025
Operate military technology, tactical computers, and radios to share tactical data with military fighter aircraft pilots.
Provide clear and concise communications to fighter aircraft pilots during military air operations.
Assist fighter aircraft pilots during in-flight emergencies.
Multi-Tactical Digital Information Link Operator (TADIL)
United States Navy
02.2011 - 01.2025
Initialize and monitor tactical link software and equipment.
Analyze and process tactical data received from ships, aircraft, submarines, and shore units.
Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
As most experienced operator took on sole responsibility in training new operators, sharing knowledge of best practices and promoting a culture of teamwork.
Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Prepared reports and technical documentation of day-to-day production processes.
Unsheltered Service Worker
Community-Action Ventura County
02.2024 - 03.2024
Document services acquired by unsheltered citizens.
Provide food, clothes, and shower access to unsheltered citizens.
Assist unsheltered citizens with community resources, i.e., city transit pass, local shelter information, waivers for Identification.
Collaborated with team members to ensure optimal service quality for all customers.
Fitness Leader
United States Navy
01.2018 - 01.2022
Developed strong rapport with military personnel, providing ongoing encouragement and support throughout their fitness journey.
Delivered high-quality training sessions that addressed diverse needs within large groups, ensuring all participants were challenged appropriately.
Increased morale, fostering a positive team environment through engaging group activities and motivational strategies.
Global Command and Control System Operator
United States Navy
01.2014 - 01.2017
Initialize, operate, and trouble shoot military technology, Global Command and Control System (GCCS-M).
Maintains the Common Operational Picture and provides input into the Common Tactical Picture at the Unit, Battle Group, Component Commander, Joint and Coalition levels
Education
Bachelor of Science - Psychology
University of La Verne
05.2025
Associate - Liberal Arts and Sciences/Liberal Studies
Chaminade University of Honolulu
12.2016
Skills
Operations management
Management of Personnel Resources
Employee relations and conflict resolution
Judgment and Decision Making
Workflow optimization
Performance evaluations
Problem-solving
MS office
Certification
American Red Cross, Basic Life Support, 07/24
Apprenticeships
Computer Operator, USMAP
Timeline
Unsheltered Service Worker
Community-Action Ventura County
02.2024 - 03.2024
Fitness Leader
United States Navy
01.2018 - 01.2022
Operations Manager
United States Navy
11.2014 - 09.2025
Global Command and Control System Operator
United States Navy
01.2014 - 01.2017
Air Intercept Controller
United States Navy
09.2011 - 01.2025
Multi-Tactical Digital Information Link Operator (TADIL)
United States Navy
02.2011 - 01.2025
Associate - Liberal Arts and Sciences/Liberal Studies
Human Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group AtlantaHuman Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group Atlanta