Katrina Savage
Palmetto,FL
Summary
Talent Acquisition Recruiter with a proven ability to enhance quality-of-hire by 20% at Service Minds through strategic sourcing and screening. Expertise in legal compliance and employee relations, with a focus on optimizing recruitment processes. Strong relationship-building skills contribute to organizational success. Proficient in ADP and committed to fostering a positive work environment.
Overview
14
14
years of professional experience
Work History
TALENT ACQUISITION RECRUITER - Hybrid
Service Minds
Bradenton
05.2024 - 09.2025
- Sourced and screened over 300 candidates monthly through LinkedIn, job boards, and internal ATS, reducing time to fill by 25%.
- Conducted over 100 phone and video interviews each month, enhancing quality-of-hire score by 20%.
- Processed employee requests in ADP inbox with precision, ensuring compliance with company policies.
- Verified I-9 documentation in accordance with Federal regulations to maintain legal compliance.
- Developed proactive talent pipelines to ensure readiness for high-priority roles across departments.
- Tracked and reported recruitment metrics to optimize cost per hire and source effectiveness.
HR GENERALIST
Westminster Shores
St. Petersburg
01.2023 - 10.2023
- Facilitated communication and resolved conflicts to sustain a positive work environment.
- Led recruitment initiatives and streamlined onboarding processes for new hires.
- Processed employee requests in UKG inbox with accuracy, ensuring compliance with company policies.
- Verified 19s to ensure adherence to Federal regulations.
- Developed HR policies and addressed compliance and policy-related concerns.
- Administered employee benefits programs while educating staff on available options.
- Oversaw performance evaluations and goal-setting processes to promote employee development.
CLIENT SUCCESS PARTNER - Remote
TriNet
Bradenton
07.2017 - 01.2023
- Cultivated strong client relationships by aligning solutions with client objectives.
- Served as dedicated advocate for clients, promptly addressing concerns and sharing success stories.
- Provided strategic advice to optimize product usage for improved outcomes.
- Kept clients informed about updates, new features, and industry trends to enhance support.
- Acted as liaison to resolve issues swiftly and drive continuous improvement based on feedback.
SOLUTION CENTER COORDINATOR
TriNet
Bradenton
12.2016 - 07.2017
- Served as primary contact for customer inquiries, delivering prompt and effective solutions.
- Coordinated cross-departmental efforts to streamline processes and enhance teamwork.
- Implemented organized tracking system for customer cases, maintaining detailed records.
- Conducted training sessions for customers and internal teams to promote self-service culture.
- Analyzed trends to identify improvement areas and implemented proactive measures for solution center effectiveness.
SR. ADMINISTRATIVE ASSISTANT TO THE DEAN
Southern New Hampshire University
Manchester
10.2011 - 10.2016
- > Efficiently managed Dean's calendar, scheduling, and travel coordination.
- > Served as primary contact for Dean's office, ensuring seamless communication with stakeholders.
- > Processed Workday inbox requests accurately and timely, adhering to company policies.
- > Verified I9s following Federal regulations for compliance.
- > Organized and maintained documents and reports to support decision-making.
- > Coordinated logistics for events and conferences hosted by the Dean.
- > Contributed to special projects, optimizing administrative processes with discretion.
Education
MBA - Human Resource Management
Southern New Hampshire University
Manchester, NH07.2015
Skills
- Empathy and adaptability
- Effective communication
- Conflict resolution
- Relationship management
- Legal compliance
- Employee relations
- Benefits administration
- Recruitment and staffing
- Workday and UKG expertise
- ADP proficiency
Timeline
TALENT ACQUISITION RECRUITER - Hybrid
Service Minds
05.2024 - 09.2025
HR GENERALIST
Westminster Shores
01.2023 - 10.2023
CLIENT SUCCESS PARTNER - Remote
TriNet
07.2017 - 01.2023
SOLUTION CENTER COORDINATOR
TriNet
12.2016 - 07.2017
SR. ADMINISTRATIVE ASSISTANT TO THE DEAN
Southern New Hampshire University
10.2011 - 10.2016
MBA - Human Resource Management
Southern New Hampshire University