Trinate Jacobs
Chicago ,IL
Summary
Organized Gym Receptionist with 3 years of hands-on experience taking phone calls, handling correspondence and keeping reception area neat and clean in gym facility. Friendly and personable individual well-equipped with basic accounting and bookkeeping skills. Committed to personally contributing to operation of clean, well-maintained health club.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Freight Handler, Receiving
Southeastern Freight Lines
Jackson, MS
02.2021 - 07.2022
- Utilized hand-held scanners to record product numbers, quantities and locations.
- Processed orders for shipment according to customer requirements.
- Inspected freight containers for damage or defects prior to loading them onto trucks.
- Executed inventory counts on merchandise stored in warehouse facilities.
- Reported any discrepancies found during inspection process to management immediately.
Overnight Membership Conceirge/ Front Desk Staff
RYSE Athletic Club
Gurnee Il
01.2018 - 07.2021
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Provided gym tours to new members and assessed individual needs.
Education
Business Administration and Management
Jackson State University
Jackson, MS05-2023
Skills
- Inventory management
- Order fulfillment
- Safety compliance
- Shipping and receiving
- Assembly and production
- Time management
- Problem Solving
Inventory Control and Optimization
Quality Assistance Focus
- Collaborated with the quality assurance team to implement process improvements, resulting in a 15% decrease in product returns
- Maintain a high standard of product quality, contributing to a 995% customer satisfaction rate
Accomplishments
- All Academic and All American for the 2022 football season and school year
Certification
- Barber License
- CPR Certified
- OHSA 10 Hour General Industry Certification (2024)
Timeline
Freight Handler, Receiving
Southeastern Freight Lines
02.2021 - 07.2022
Overnight Membership Conceirge/ Front Desk Staff
RYSE Athletic Club
01.2018 - 07.2021
Business Administration and Management
Jackson State University