Trinda Z
Ada,OK
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Lactation Worker
Tyson Pork Group
07.1998 - 06.2002
- Ensure proper usage of medication following the drug residue avoidance/broken needle policies, along with keeping accurate records of data
- Unloading/sorting of wean pigs according to weekly schedules
- Responsible for accurate and timely record keeping of nursery activities
- Perform euthanasia according to company policy, and in a timely manner
- Prepare feed formulations to meet the changing nutritional needs of young pigs and sows.
- Immunizations
Veterinary Technician
Ada Vet Clinic
09.1990 - 07.1994
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Customer Service Cashier
Burger King
07.1988 - 08.1990
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
Bachelor of Science - Animal Science
Oklahoma State University
Stillwater, OK05.1998
Skills
- Site Clearing
- Cleaning
- Truck Unloading
- Work Site Maintenance
- Production Support
Timeline
Lactation Worker
Tyson Pork Group
07.1998 - 06.2002
Veterinary Technician
Ada Vet Clinic
09.1990 - 07.1994
Customer Service Cashier
Burger King
07.1988 - 08.1990
Bachelor of Science - Animal Science
Oklahoma State University
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