Trine Jordan
Augusta,ME
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-focused Title Clerk recognized for high productivity levels and efficient task completion. Skilled in document verification, data entry accuracy, and regulatory compliance, ensuring smooth title processing. Excel in time management, problem-solving, and communication, facilitating effective interaction with clients and cross-functional teams.
Overview
21
21
years of professional experience
Work History
Title Clerk/Administrative Clerk
Lee Auto Mall
Augusta, Maine
10.2001 - 01.2023
- Verified accuracy of title documents for completeness and correctness.
- Processed applications for new titles, transfers and duplicate titles.
- Maintained records of all transactions in a computer database.
- Researched customer inquiries regarding title information.
- Coordinated with other departments to resolve issues related to titling process.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Entered lien information into the system when applicable.
- Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
- Followed up on any outstanding liens or other issues preventing issuance of title.
- Balanced cash drawer at end of shift.
- Investigated lost or missing title requests.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Processed and maintained title files, implementing security measures to protect data.
- Performed title searches, ordered reports, and obtained clearance documents.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Resolved customer complaints in a timely manner.
- Answered phone to take messages or redirect calls to colleagues.
- Delivered exceptional customer service through direct communication with clients and team members.
- Monitored logs and work records to track and manage reports, inventory and supplies.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Education
Associate of Applied Science - Radiology Tech
Kennebec Valley Community College
Fairfield, ME05-2027
High School Diploma -
Biddeford High School
Biddeford, ME06-1996
Skills
- Social perceptiveness
- Conflict resolution
- Self-Directed
- Good Telephone Etiquette
- Attention to detail
- Research
- Organizational skills
- Multitasking
- Remote office availability
- Customer service
- Organization
- Microsoft Word
- Basic math
- Active listening
- Written communication
- Calm under pressure
- Task prioritization
- Microsoft office
- Title processing
- Loan documentation
- Deadline management
- Legal compliance
- Document review
- Title research
- Data entry
- Legal document review
- Teamwork and collaboration
- Problem-solving aptitude
- Client confidentiality
- Effective communication
- Excellent researching skills
References
References available upon request.
Timeline
Title Clerk/Administrative Clerk
Lee Auto Mall
10.2001 - 01.2023
Associate of Applied Science - Radiology Tech
Kennebec Valley Community College
High School Diploma -
Biddeford High School
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