Trinetta Gausha
Meraux,LA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
8
8
years of professional experience
Work History
Server
Cresent City Steak House
New Orleans, LA
01.2022 - Current
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
Server/Lead Server Trainer
Mr.Eds oyster bar and Fish House
New Orleans, LA
10.2016 - 04.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
Education
Bartender Certification -
Cresent City School of Gaming And Bartender
New Orleans, LA05-2015
High School Diploma -
St.Marys Academy
6905 Chef Menteur Highway05-1999
Skills
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Food inspection
- Order Management
- Beverage Preparation
- Table Bussing
- Food Running
- Table Setting
- Food Delivery
- Menu knowledge
- Service prioritization
- Quality Control
- High-volume dining
- Regulatory Compliance
- Liquor, wine, and food service
- Check payment processing
- Food safety understanding
- Special dietary requirements
- Food station setup
- Dining customer service
- POS operation
- Menu Memorization
- Sales expertise
- Wine Pairings
- Suggestive Selling
- Positive and professional
- Relationship Management
- Dining crew workflow optimization
- Guest Relations Management
- Point of Sale (POS) system operations
- Banquet Coordination
Languages
Spanish
Professional
Timeline
Server
Cresent City Steak House
01.2022 - Current
Server/Lead Server Trainer
Mr.Eds oyster bar and Fish House
10.2016 - 04.2024
Bartender Certification -
Cresent City School of Gaming And Bartender
High School Diploma -
St.Marys Academy
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