Trinh Diep
Duarte,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Executive Assistant
BLVK Holdings LLC
South El Monte
05.2021 - Current
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Managed all aspects of catering needs for special events hosted by the organization.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Greeted visitors warmly upon arrival at the office premises.
Accounts Payable Clerk
H&S Energy LLC
Orange
11.2018 - 05.2021
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Prepared checks for payment of vendor invoices on a timely basis.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Reconciled vendor statements, investigated and resolved discrepancies.
Teller
Wells Fargo
Rosemead
01.2016 - 02.2017
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
Store Manager
Famima Corporation
Los Angeles
05.2007 - 10.2015
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
GED -
Pasadena City College
PasadenaSkills
- Accounting
- Office Administration
- Customer Service
- Retail Operations
- Friendly and outgoing
- Strong Work Ethic
- Management skills
- Reliable
Accomplishments
Received a compensated trip to Japan to a worldwide company retreat as one of the top store manager in the state
Timeline
Executive Assistant
BLVK Holdings LLC
05.2021 - Current
Accounts Payable Clerk
H&S Energy LLC
11.2018 - 05.2021
Teller
Wells Fargo
01.2016 - 02.2017
Store Manager
Famima Corporation
05.2007 - 10.2015
GED -
Pasadena City College
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