Trini Perez-Ojeda
La Mesa
Summary
Experienced operations manager with a strong work ethic at Sodexo, excelling in compliance management and vendor relations. Proven track record in enhancing operational efficiency and reducing costs through strategic partnerships. Adept at training and mentoring teams, fostering employee engagement, and driving performance improvements across multi-unit operations.
Overview
16
16
years of professional experience
Work History
Ops Manager 2
Sodexo
San Diego
09.2016 - Current
- Ensured compliance with TJC, CMS, CARF, CDHP, Fire Marshal Inspections, and SoSafe.
- Managed daily operations including scheduling, resource allocation, inventory management, and customer relations.
- Provided leadership direction and guidance throughout the organization; promoted a culture of collaboration among staff members.
- Established clear communication channels between departments; facilitated weekly meetings between department heads to discuss goals and objectives.
- Maintained KPIs on operational efficiency and effectiveness.
- Developed strategic partnerships with suppliers for cost-saving initiatives; negotiated contracts for better pricing on services.
- Trained and mentored team members on performance improvement and goal achievement.
- Assessed current systems for potential improvements or upgrades; collaborated with IT teams
Lead Specialist
Sodexo
San Diego
03.2010 - 09.2016
- Provided excellent service and attention to customers, whether face-to-face, through phone conversations, or while dispatching work orders.
- Delivered comprehensive training sessions to new staff on specialist responsibilities and procedures.
- Managed relationships with vendors and contractors.
- Conducted EOC inspections
- Ensured compliance with safety regulations while performing maintenance tasks.
- Collaborated with management on budget planning for maintenance activities.
- Performed diagnostics and troubleshooting of fire alarm systems and devices to identify root causes of failures.
Education
Diploma - Telecommunications Technology
Associated Technical College
San Diego, CA06-1998
Associate of Science - Facility Management
De Anza College
Cupertino, CASome College (No Degree) - General Studies
San Diego City College
San Diego, CAOSHA 10
Skills
- Strong work ethic
- Multi-unit operations management
- Compliance management
- Safety regulations
- Training development
- Key performance indicators
- Performance evaluations
- Customer relations
- Vendor management
- Cost reduction
- Problem solving
- Employee engagement
Accomplishments
- Sharp Grossmont Hospital Employee of the Month
- Sharp Grossmont Hospital Finance Pillar Award
- Sharp Grossmont Hospital Community Pillar Award
Affiliations
- Lung Force Walk (Crystals Angel's)
- Ronald McDonald House
- Food 4Kids Backpack Program
- SoNo Fest- McKinley Foundation
- NPLL
Timeline
Ops Manager 2
Sodexo
09.2016 - Current
Lead Specialist
Sodexo
03.2010 - 09.2016
Diploma - Telecommunications Technology
Associated Technical College
Associate of Science - Facility Management
De Anza College
Some College (No Degree) - General Studies
San Diego City College
OSHA 10