Trinicia Jackson
Columbia,SC
Summary
Caring Licensed Professional Mental Health Counselor with experience in providing a wide variety of individual, group and familial counseling techniques and interventions strategies to help others overcome personal obstacles utilizing in-depth knowledge of principles, methods and procedures for diagnosis and treatment. Proficient in preparing and maintaining detailed treatment records and reports. Strong background in treating clients with anxiety, depression and behavioral issues. Skilled at motivating, communicating and advocating for clients. Comfortable working autonomously or in a team-based setting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CEO/LPC/S
Pieces 2 Peace Wellness & Consulting, LLC
04.2024 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Fostered strong relationships with industry partners to expand business opportunities.
- Increased client satisfaction by providing solution-focused counseling sessions addressing specific concerns.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Established a network of professionals within the field for collaboration purposes enhancing overall service quality provided to clients.
- Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Licensed Professional Counselor
PIECES 2 PEACE WELLNESS CENTER, LLC
07.2020 - 09.2024
- Conduct biopsychosocial evaluations and administer mental health assessments
- Apply an array of different methodologies to assist patients within the therapeutic process.
- Work collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Create treatment plans and identify appropriate diagnosis within compliance with the Diagnostic Statistical Manual 5th edition.
- Provide individual, couples, family, and group therapy
Licensed Clinical Professional Counselor
EPWORTH CHILDREN'S HOME (EPWORTH CENTER FOR COUNSELING)
08.2021 - 01.2024
- Conduct biopsychosocial evaluations and administer mental health assessments
- Apply an array of different methodologies to assist patients within the therapeutic process
- Work collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Create treatment plans and identify appropriate diagnosis within compliance with the Diagnostic Statistical Manual 5th edition
- Provide individual, couples, and family therapy.
Guardian Ad Litem
CASS ELIAS MCCARTER GUARDIAN AD LITEM
09.2013 - 12.2023
- Appointed by the court to advocate on behalf of children
- Work closely with the Department of Social Services, Department of Disability and Special Needs, foster parents judges, attorneys, therapists, doctors, and families
- Conduct independent research and investigations
- Write reports and statements for the court
- Currently manage multiple caseloads of children
- Make recommendations on behalf of children and families.
Licensed Professional Counselor
CAROLINA ASSESSMENT SERVICES, LLC
03.2021 - 06.2022
- Conduct biopsychosocial evaluations and administer mental health assessments
- Apply an array of different methodologies to assist patients within the therapeutic process
- Work collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Create treatment plans and identify appropriate diagnosis within compliance with the Diagnostic Statistical Manual 5th edition
- Provide individual, couples, family, and group therapy.
Licensed Professional Counselor Associate
LIFECHANGES FAMILY GUIDANCE & WELLNESS, INC.
07.2019 - 05.2021
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Applied array of different methodologies to assist patients with therapy
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies, and trust intuition in decision-making
- Developed goal-oriented psychoeducational and activity therapy to improve clients' level of functioning
- Ran individual therapy and family therapy sessions for children ages 8 to 15.
Licensed Professional Counselor Associate
SHE'S COUNSELING TRICHOLOGY & CONSULTING, LLC
03.2019 - 04.2021
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Applied array of different methodologies to assist patients with therapy
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies, and trust intuition in decision-making
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
- Mediated conflicts within families to clarify and resolve underlying issues.
Operations Coordinator
WALTER P. RAWLS & SONS
01.2017 - 03.2019
- Perform daily payroll and employee relations duties for over 250 employees
- Created 'Great Starts' program to promote success for new employees
- Developed and maintained high-level company reports in support of operations departments
- Monitored employee attendance and compliance with company policies and procedures
- Performed daily reports and Yields on raw product, film, clams, boxes, etc
- Utilized strong interpersonal skills to maintain communication with management as well as employees and external customers
- Execute basic office responsibilities using standard office equipment
- Coached new employees on administrative procedures, company policies, and performance standards
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Managed RIMS databases converting complex data into easy-to-interpret data.
Counselor Intern
SOUTHEAST COUNSELING & CONSULTING
08.2016 - 10.2017
- Interviewed and assessed new clients each week
- Assessed and wrote treatment plans for each client assigned to the caseload
- Referred clients to outside social service providers to address psychiatric and personal issues
- Implemented therapeutic plans for individuals, couples, children, and families
- Charted and recorded progress notes in client files
- Diagnosed clients using DSM-5 criteria
- Conducted individual counseling sessions to address physical, mental, social, and emotional problems.
Implementation Coordinator/QA Analyst/Team Lead
BLUE CROSS & BLUE SHIELD OF SC
02.2011 - 01.2017
- Collaborate with marketing, underwriting, claims, and internal departments to ensure relevant group structure, status, benefits, and billing
- Work with broker/agent on to resolve discrepancies on newly sold limited benefit health plan groups
- Implement and assign group numbers, plan numbers, and client codes for 950+ new groups
- Analyze group data, evaluate implementation and renewal process and provide discrepancies to all departments
- Conduct audits and reviews, ensuring operational effectiveness utilizing company databases
- Troubleshoot and resolve critical quality issues using analysis and research
- Processed new enrollments, terminations, changes, and renewal applications.
Service Coordinator
NCR CORPORATION
11.2007 - 06.2010
- Managed 20+ technicians within the US
- Administered outbound and incoming service calls related to machines and equipment
- Transferred service work orders to Field Management and technicians to ensure timely service
- Updated service tickets to ensure complete customer satisfaction
- Answered inbound calls relating to ATMs and registers.
Education
Master of Arts - Counseling in Clinical Mental Health
Webster University
Columbia, SC10.2017
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZ08.2011
Skills
- Rapport and Trust Building
- Strong Clinical Judgment
- Crisis Intervention
- Advocacy
- Compassionate
- Proficiency in Office systems
- Cognitive Behavioral Therapy (CBT), Solution Focused Therapy, Reality Therapy
- Note Taking and Clinical Documentation
- Individual, Family, Adults, Couples and Adolescent Counseling
- Community resource specialist
- Natural Leader
- Process Improvement
- Organization
- Dual Diagnoses Expert
- Biopsychosocial Assessments
- Mental Health Evaluations
Affiliations
- American Counseling Association (ACA)
- South Carolina Counseling Association (SCCA)
- American Mental Health Counselors Association (AMHCA)
Presentations
- Co-facilitator- Presenter- "Self Awareness Workshop", 2018
- Presenter- GAL In-service-"She's Counseling", 2020
- Presenter- USC undergraduates/graduates- "Therapist guide- In and Outs to the road of becoming a Therapist", 2021
Certification
Licensed Professional Counselor Associate- SC #7112, 2019
Licensed Professional Counselor- SC # 7802, 2021
Licensed Professional Counselor Supervisor- SC #9818, 2024
Timeline
CEO/LPC/S
Pieces 2 Peace Wellness & Consulting, LLC
04.2024 - Current
Licensed Clinical Professional Counselor
EPWORTH CHILDREN'S HOME (EPWORTH CENTER FOR COUNSELING)
08.2021 - 01.2024
Licensed Professional Counselor
CAROLINA ASSESSMENT SERVICES, LLC
03.2021 - 06.2022
Licensed Professional Counselor
PIECES 2 PEACE WELLNESS CENTER, LLC
07.2020 - 09.2024
Licensed Professional Counselor Associate
LIFECHANGES FAMILY GUIDANCE & WELLNESS, INC.
07.2019 - 05.2021
Licensed Professional Counselor Associate
SHE'S COUNSELING TRICHOLOGY & CONSULTING, LLC
03.2019 - 04.2021
Operations Coordinator
WALTER P. RAWLS & SONS
01.2017 - 03.2019
Counselor Intern
SOUTHEAST COUNSELING & CONSULTING
08.2016 - 10.2017
Guardian Ad Litem
CASS ELIAS MCCARTER GUARDIAN AD LITEM
09.2013 - 12.2023
Implementation Coordinator/QA Analyst/Team Lead
BLUE CROSS & BLUE SHIELD OF SC
02.2011 - 01.2017
Service Coordinator
NCR CORPORATION
11.2007 - 06.2010
Master of Arts - Counseling in Clinical Mental Health
Webster University
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Licensed Professional Counselor Associate- SC #7112, 2019
Licensed Professional Counselor- SC # 7802, 2021
Licensed Professional Counselor Supervisor- SC #9818, 2024
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