Trinidad Fernandez
Fort Worth ,TX
Summary
Accomplished Director of Teen Parent Program at Grand Prairie Independent School District, adept in innovation management and non-profit leadership. Excelled in enhancing operational metrics and compliance, achieving significant productivity gains. Skilled in strategic planning and cross-departmental coordination, demonstrating a confident approach to driving progress and efficiency. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
34
34
years of professional experience
Work History
Assistant Director
Head Start Program
Fort Worth, TX
05.2016 - 04.2020
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Created and maintained reports on operational performance metrics.
Home Health Aide
Transitional Home Health Care
Arlington, TX
02.2008 - 02.2016
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Director of Teen Parent Program
Grand Prairie Independent School District
Grand Prairie, TX
08.2004 - 02.2008
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Coordinated resources across departments to maximize productivity levels.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Cashier
Andy's
Fort Worth, TX
03.1986 - 06.1989
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Education
High School Diploma -
Arlington Heights
Fort Worth05-1986
Skills
- Rules and regulations
- Innovation management
- Non-profit management
- Company guidelines
- Sales management
Languages
Spanish
Professional
Timeline
Assistant Director
Head Start Program
05.2016 - 04.2020
Home Health Aide
Transitional Home Health Care
02.2008 - 02.2016
Director of Teen Parent Program
Grand Prairie Independent School District
08.2004 - 02.2008
Cashier
Andy's
03.1986 - 06.1989
High School Diploma -
Arlington Heights
Similar Profiles
Shawna PruittShawna Pruitt
Volunteer at MCCC Early Head Start/ Head Start ProgramVolunteer at MCCC Early Head Start/ Head Start Program
Ana BarreraAna Barrera
Per Diem at Head Start And Early Head ProgramPer Diem at Head Start And Early Head Program
Ernest BorgesErnest Borges
Family Advocate at Child Inc. Head Start ProgramFamily Advocate at Child Inc. Head Start Program