Trinidad Miko
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intake Worker
Endeavors Staffing
San Antonio, TX
09.2022 - Current
- Coordinated referrals and direct support for clients.
- Worked with clients to improve life choices and maximize benefits of programs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked with customers to understand needs and provide excellent service.
- Used Microsoft Word and other software tools to create documents and other communications.
Family Reunification Worker
Krucial Staffing
San Antonio, TX
02.2022 - 04.2022
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Traveling with the children, taking them with their sponsors.
- Resolved problems, improved operations and provided exceptional service.
Youth Care and Support Worker
Krucial Staffing
Carrizo Springs, TX
06.2021 - 04.2022
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
Coordinator
San Cirilo Church
Houston, TX
02.2020 - 03.2021
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Administrative Assistant
TaxFree Shopping
Houston, TX
03.2018 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Education
BBA - Business Administration And Management
American InterContinental University
Houston09.2021
Skills
- Group Activities
- Money Management Assistance
- Implementing Client Care Plans
- Staff Meetings
- Government Subsidy Programs
- Client and Family Interviews
- Shelter Arrangements
- Emergency Situations
- Child Care
- Staff Development
- Family Support
- Office Equipment Operation
- Microsoft Project
- Microsoft Excel
- Microsoft Office
Certification
Fema IS-100
fema IS-200
fema IS-700
fema IS-800
CPR
Food Hardler
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Intake Worker
Endeavors Staffing
09.2022 - Current
Family Reunification Worker
Krucial Staffing
02.2022 - 04.2022
Youth Care and Support Worker
Krucial Staffing
06.2021 - 04.2022
Coordinator
San Cirilo Church
02.2020 - 03.2021
Administrative Assistant
TaxFree Shopping
03.2018 - 02.2020
BBA - Business Administration And Management
American InterContinental University
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