Trinidad Storer
Lansdale,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Child Care Provider
Alyce Storer
Lansdale, PA
01.2023 - 04.2024
- Monitored children's activities to verify safety and wellbeing.
- Liaised with parents and guardians to discuss child progress.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
- Responded to inquiries from parents and guardians.
- Provided emotional support and guidance to children during difficult times.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Assisted in potty training and toilet hygiene.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Hairstylist
Self-employeed
05.2022 - 04.2024
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Educated customers on products to maximize benefits.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used social media platforms to promote salon and services.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Achieved consistent positive feedback from clients regarding their experience
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Determined appropriate hair treatments based on conditions and textures.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Proved successful working within tight deadlines and a fast-paced environment.
Tax Receptionist
H&R Block
12.2021 - 04.2022
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Organized, maintained and updated information in computer databases.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records..
- Handled sensitive information with discretion while maintaining strict confidentiality standards regarding client and company.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Applied effective time management techniques to meet tight deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
North Penn Senior High School
Lansdale, PA 08.2019 - 05.2020
Skills
Staff training and development
Excellent communication skills
Customer service oriented
Active listening
Problem-solving abilities
Early Childhood Education
Adaptability
Patience and Empathy
Professionalism
Multitasking Abilities
Calendaring and Scheduling
Reliability
Positive Reinforcement
Personal Hygiene Assistance
Certification
Child and development
Timeline
Child Care Provider
Alyce Storer
01.2023 - 04.2024
Hairstylist
Self-employeed
05.2022 - 04.2024
Tax Receptionist
H&R Block
12.2021 - 04.2022
High School Diploma -
North Penn Senior High School
08.2019 - 05.2020