Trinidad Vallejos

Las Vegas

Summary

Field Operations Technician with extensive experience in maintaining and servicing parking equipment, ensuring operational efficiency through effective troubleshooting, installation and preventative maintenance. Demonstrated ability to manage field operations independently and/or collaborating with team members to enhance customer satisfaction . Proficient in upgrading hardware and software systems, as well as conducting electrical servicing on both low and high voltage power systems. Committed to adhering to safety protocols in potentially hazardous environments while providing exceptional customer service and outstanding results.

Overview

years of professional experience

Certification

Work History

Field Operations Technician

Flash Parking

Las Vegas

07.2020 - 08.2024

Collaborated with other IT personnel within the organization in order to provide seamless customer service experience.
Assessed parking equipment to identify issues and implement effective maintenance solutions.
Handled and maintained proper equipment and tools (both hand and power tools) to optimize field operation efficiency.
Upgraded hardware and software to enhance system functionality and efficiency.
Managed field operations independently, ensuring seamless workflow and issue-free execution.
Mentored new hires across the country, drawing on comprehensive expertise to ensure smooth onboarding.
Traveled nationwide to diagnose, repair, and replace equipment, ensuring operational efficiency.
Executed assigned tasks independently, ensuring timely completion while consistently traveling for field operations.
Conducted preventative maintenance on under-monitored equipment to ensure operational efficiency.
Conducted servicing of license plate recognition cameras, ensuring reliable functionality and data accuracy.
Some Equipment I have experience working on is Amano, Federal, Tiba, T2 Digital Paystations, Parkonnect, Flash, Red LPR, MiFare Hotel Integration, HID Prox Readers, Transcore, Umojo, Commend, Tagmaster.

Service Technician

Mountain Parking Equipment

Denver

05.2017 - 07.2020

Followed all safety protocols while performing work in potentially hazardous environments.
Troubleshot electrical circuits using schematics and diagrams.
Tested repaired items to ensure functionality before confirming completion.
Managed servicing tasks involving both low voltage and high voltage power systems.
Executed precise saw cutting, wiring, and sealing of vehicle detection loops to ensure optimal functionality.
Serviced equipment independently and supported the installation of new systems.
Collaborated with team members to complete projects efficiently and effectively.
Some Equipment I have experience working on is Amano, Federal, Tiba, T2 Digital Paystations, Parkonnect, Flash, Red LPR, MiFare Hotel Integration, HID Prox Readers, Transcore, Umojo, Commend, Tagmaster.

Education

High School Diploma -

Emily Griffith Technical College

Denver, CO

05-2011

Skills

Have the ability to work efficiently alone
Great when working with a team
Self motivated
Understands and can follow directions properly
Takes safety precautions seriously
Can provide outstanding customer service
Have the ability to work through and/or better a hectic situation
Efficient with power tools and hand tools
Efficient with technology
Driven to succeed in any task given
Always goes above and beyond for the greater good

Employee training
Project management
Electrical servicing
Preventative maintenance
System upgrades
Equipment maintenance
Hardware repair
Equipment installation
Supply and parts ordering
Written communication