Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trinie Rodriguez

Hesperia,CA

Summary

Personable professional enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Organic Fushion TeaHouse
Hesperia/ Victorville, CA
05.2023 - 10.2024
  • Maintained cleanliness and organization of the service area and equipment.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.
  • Handled customer inquiries and resolved issues in a friendly manner.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Described menu items to customers and suggested products based on stated preferences.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Intern

Robert Chacon
Hesperia, CA
03.2019 - 03.2022
  • Communicated with clients to gather feedback and address concerns.
  • Answered and made phone call appoitments.
  • Assisted in Hands on work
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Maintained positive working relationship with fellow staff and management.

VVC and Apple Valley City Hall Volunteer Worker

Apple Valley High School
Apple Valley, CA
12.2019 - 05.2020
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Loaded, unloaded, and moved materials to and from storage and production areas.
  • produced parts and assemblies quickly and efficiently within tolerances.

Education

High School Diploma -

Apple Valley High School
Apple Valley, CA
05-2023

Skills

  • Customer service
  • Beverage preparation
  • Cash handling
  • Inventory management
  • Sales techniques
  • Food safety compliance
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Verbal and written communication
  • Performance improvement
  • Team player
  • Positive and professional
  • Multitasking and organization
  • Telephone Etiquette
  • Punctual
  • Computer skills

Certification

  • Food handlers card

Timeline

Barista

Organic Fushion TeaHouse
05.2023 - 10.2024

VVC and Apple Valley City Hall Volunteer Worker

Apple Valley High School
12.2019 - 05.2020

Intern

Robert Chacon
03.2019 - 03.2022

High School Diploma -

Apple Valley High School

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