Compassionate Clinical Therapist with extensive experience at the Department of Behavioral Health, excelling in crisis intervention and mental health evaluations. Proven ability to collaborate with multidisciplinary teams and effectively train staff. Recognized for exceptional communication skills and adeptness in managing high-stress situations, ensuring optimal client support and resource linkage.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CLINICAL THERAPIST I - LICENSED
DEPARTMENT OF BEHAVIORAL HEALTH _ COMMUNITY CRISIS RESPONSE TEAM / CCRT
Rialto , CA
09.2018 - Current
Provide crisis intervention and linkage to appropriate behavioral health resources / services for San Bernardino County consumers.
Provides mental health evaluations for consumers who are experiencing a Mental Health crisis.
Conducted assessments to identify client needs and develop appropriate interventions.
Provide field support for critical incidents.
Maintained accurate documentation of client interactions.
Trained new staff on crisis response protocols and therapeutic techniques effectively.
Participated in community outreach programs to raise awareness of available mental health services.
Designated Hold Writer: Certified to complete hold applications for 5150/5585 W&I Code.
Worked with specialty teams in assisting COVID-19 consumer support sites: Specimen Point of Contact (SPOCs), and SOS+ teams for assisting Skilled Nursing Facilities.
Adult Continuing Care Program (ACCP) (PATCH) – Worked with the WRAP team to provide clinical and group therapy for Tier III clients.
Provided crisis intervention services in high-stress situations for diverse populations.
Collaborated with multidisciplinary teams to coordinate care and resources for clients.
RSP INSTRUCTIONAL ASSISTANT II
RIALTO UNIFIED SCHOOL DISTRICT
05.2017 - 08.2018
Assistant Learning Resource Specialist and Special Education department.
Supported students and teachers with academic processes and behavioral needs.
Focused on helping students improve their cognitive skills by designing programs that help students maintain focus on their set goals.
Followed and implemented intervention plans for students to meet IEP goals.
Assist with collecting and recording observational data. As related to academic progress and behavior management.
Maintained documentation of student progress toward meeting the established objective, assist with assessments and utilized basic skills to communicate instruction.
BEHAVIOR INTERVENTIONIST
INSTITUTE FOR BEHAVIORAL HEALTH
09.2016 - 08.2017
Provided in home clinical support and Applied Behavioral Analysis (ABA) techniques for clients who are diagnosed with Autism Spectrum Disorder and other developmental disabilities (Moderate to severe).
Case Management: Collected data on each client’s development, which includes documentation to report appropriate findings and help define behavioral deficits.
Duties included: 1:1 therapy as needed, parental training, use of the ABC Model and ABA techniques.
Served consumers between the ages of 2-22 years of age.
PART TIME
Counseling Practicum
JOHN MUIR CHARTER SCHOOLS
03.2016 - 06.2017
Under supervisor provided on campus therapy and group therapy for clients.
Created and managed treatment plans for clients.
Attended weekly individual and group supervision.
Completed program hours for graduation.
AFTER SCHOOL PROGRAM II
FONTANA AFTER SCHOOL PROGRAM
08.2012 - 07.2016
Manage a class of 15-20 pupils.
Design and administered work lessons to follow throughout the week.
Work with various schools and staff in the surrounding community to manage program.
Substituted for other program teachers for various sites in the district.
Supervisor
Verizon Wireless
Fontana, CA
07.2007 - 09.2010
Supervised daily operations and ensured adherence to company policies.
Coordinated schedules to optimize workflow and resource allocation.
Communicated with team members to resolve issues and improve efficiency.
Facilitated team meetings to discuss goals, challenges, and performance updates.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed and supervised team of 15 employees in daily operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Master of Arts - Counseling Psychology
Argosy University
Ontario, CA
04.2017
Bachelor of Arts - Liberal Arts: Psychology
Argosy University
Ontario, CA
09.2013
Skills
Excellent communication skills
Effective listener
PC literate
Great time management and organizational Skills
Noble team player
Crisis intervention
Mental health evaluation
Time management abilities
Interpersonal skills
Accomplishments
Reccipient of the Outstanding Provider of the Year award for 2024.
Certification
Licensed Marriage and Family Therapist
References
References available upon request.
Timeline
CLINICAL THERAPIST I - LICENSED
DEPARTMENT OF BEHAVIORAL HEALTH _ COMMUNITY CRISIS RESPONSE TEAM / CCRT
Licensed Clinical Social Worker at The Harris Center for Mental Health and IDD (Crisis Intervention Response Team)Licensed Clinical Social Worker at The Harris Center for Mental Health and IDD (Crisis Intervention Response Team)