Trinitee Rodriguez
Indianapolis,IN
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Metro by T-Mobile
02.2024 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Retail Sales Associate
Metro by T-Mobile
02.2021 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Secretary's Assistant
Massa Gallery
09.2019 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Haines City High School -
Haines City High School
Haines City, FL05.2019
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Decision-making skill
- Stockroom Management
- Friendly and outgoing
- Dependable and reliable
- Sales Growth
- Inventory Control
- Store maintenance
- Coaching and Mentoring
- Accurate money handling
- Sales Leadership
Timeline
Retail Store Manager
Metro by T-Mobile
02.2024 - Current
Retail Sales Associate
Metro by T-Mobile
02.2021 - 12.2023
Secretary's Assistant
Massa Gallery
09.2019 - 01.2020
Haines City High School -
Haines City High School