Triniti Wiley
Clarksville,TN
Summary
Diligent and motivated, I thrive on embracing new challenges and expanding my skill set. With a friendly and adaptable personality, I effortlessly integrate into any team dynamic while excelling in independent work settings. My commitment to punctuality and reliability underscores my dedication as an employee. Trustworthy and dependable, I consistently strive for on-time performance, ensuring the highest level of professionalism in all that I do.
Overview
7
7
years of professional experience
Work History
Big Brothers Big Sisters Volunteer
Big Brothers Big Sisters
Clarksville, TN
10.2022 - Current
- Established a trusting and supportive relationship with a youth mentee through regular interactions and engaging activities
- Provided guidance, encouragement, and positive role modeling to foster personal growth and development
- Participated in program events and initiatives to support the organization's mission of empowering young individuals
- Committed to making a positive impact on the mentee's life and contributing to their overall well-being and success
Personal Shopper
Walmart
Harker Heights
06.2020 - 04.2022
- Provided personalized shopping assistance to customers, ensuring a seamless and convenient shopping experience
- Utilized handheld devices and online platforms to receive, process, and fulfill customer orders
- Organized and prioritized orders for efficient picking and packing of items
- Communicated effectively with customers regarding order status, substitutions, and delivery options
- Supported store operations by maintaining a clean and organized workspace and assisting in stocking inventory
Customer Service Representative
GC Services Limited Partnership
Copperas Cove
03.2019 - 05.2020
- Provided exceptional customer service by handling inbound and outbound customer inquiries and concern
- Resolved customer issues promptly and professionally to ensure customer satisfaction
- Utilized CRM systems to document customer interactions and maintain accurate records
- Supported customers with account inquiries, billing questions, and service requests
- Collaborated with team members and supervisors to meet and exceed customer service goals and objectives
Cashier
McDonald's
Copperas Cove
08.2017 - 02.2019
- Welcomed and assisted customers in a friendly and efficient manner, providing a positive dining experience
- Operated cash register and processed transactions accurately and promptly
- Upheld cleanliness and sanitation standards in work area and dining area
- Responded to customer inquiries, resolved concerns, and provided assistance as needed
- Collaborated with team members to ensure smooth workflow and timely service delivery
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TXSkills
- Communication
- Problem solving
- Adaptability
- Teamwork
- Time Management
- Attention to detail
- Conflict Resolution
- Empathy
References
Joi Mosley
Professional
(931)302-4292
Imani Lewis
Previous co worker
(786)319-0503
Jamyah Horn
Mentor
(336)929-4383
Timeline
Big Brothers Big Sisters Volunteer
Big Brothers Big Sisters
10.2022 - Current
Personal Shopper
Walmart
06.2020 - 04.2022
Customer Service Representative
GC Services Limited Partnership
03.2019 - 05.2020
Cashier
McDonald's
08.2017 - 02.2019
High School Diploma -
Copperas Cove High School