Trinity Adams

• Took incoming calls
• transferred calls,
• cancelled orders,
• checked on customer orders,
• checked on medications
• Verified information on patient portals & reschedule appointments.
• Answered patient assistance calls, assessed needs and offered qualified support.

Picked & packed customers orders appropriately

Unloaded and Loaded trucks

• Rung up customers, refunding items, returning items, money orders.
• Dealt with online orders shopping customers orders and communicating if needed.

• Dealt with schizophrenic, Parkinson's disease, Alzheimer's disease, hospice care, dementia, chronic illness
• Cleaned house, ran errands, managed laundry & assisted with dressing guidance, grooming, meal preparation.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted patients with self-administered medications, Monitored client vital signs
• Transported individuals to events and activities, medical appointments and shopping trips.
• Turned and positioned patients accordingly , & to maintain comfort levels.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Helped patients with proper and the safe use of ambulation assistive devices such as canes or walkers.