TRINITY BARTLETT
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Business Owner
A Baddie’s View Sunglasses
03.2020 - Current
- Managed online store with Shopify.
- Created written, video, and image content for marketing channels.
- Generated email promotional campaigns.
- Uploaded new pieces to website monthly.
- Fulfilled, packed, and shipped client orders.
- Worked with two e-commerce partners to produce products.
- Uploaded sales via website and Instagram.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Planned and organized three brand shoots.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Office Assistant 1
University Eye Center
03.2023 - 05.2024
- Set professional and welcoming tone when greeting patients.
- Simultaneously checked in and checked out patients.
- Completed daily tasks in a timely manner.
- Answered emails and phone calls in prompt matter, taking messages and transferring calls.
- Provided patients with information as needed.
- Trained seven new employees in day to day operations.
- Operating excel spreadsheets to update and input data.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Style Advisor/Sales Associate
Saks Fifth Ave
01.2022 - 03.2023
- Generated email promotional campaigns.
- Thoroughly knowledgeable on all in-store services and proactively offered the appropriate service to a customer to further personalize and enhance their shopping experience
- Maintained current needs of core customers with constant up to date wardrobes.
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
- Contributed to team efforts in achieving monthly sales targets through consistent performance and collaboration.
- Cultivated on time appointments into solid new customers for the store.
Marketing Intern
Robin Ruth
02.2020 - 02.2022
- Planned and implemented store layout.
- Planned and executed content strategies.
- Generated email promotional campaigns.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Visual Merchandiser
Robin Ruth Usa
07.2019 - 02.2020
- Worked with store managers to implement new displays, promotions and store layout changes.
- Removed damaged/out of style products.
- Monitored and replenished display inventory and restructured according to available stock.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
Retail Sales Lead
Old Navy, Gap
02.2017 - 07.2019
- Established rapport with customers, fostering a welcoming environment that encouraged repeat business.
- Ensured compliance with all company policies, legal regulations, and safety protocols by staying informed of updates and communicating changes to staff.
- Utilized point-of-sale systems effectively for efficient transaction processing; trained new hires on proper usage ensuring quick adaptation.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
Education
Bachelor of Science in: Fashion Business Management (BSc) -
Fashion Institute of Technology
New York, NY05.2024
Skills
- Proficient in Shopify
- Proficient in Microsoft Office applications
- Proficient in Google Workspace applications
- Tech savvy
- Great communication skills
- Customer service
- Multitasking
- Attention to Detail
Timeline
Office Assistant 1
University Eye Center
03.2023 - 05.2024
Style Advisor/Sales Associate
Saks Fifth Ave
01.2022 - 03.2023
Business Owner
A Baddie’s View Sunglasses
03.2020 - Current
Marketing Intern
Robin Ruth
02.2020 - 02.2022
Visual Merchandiser
Robin Ruth Usa
07.2019 - 02.2020
Retail Sales Lead
Old Navy, Gap
02.2017 - 07.2019
Bachelor of Science in: Fashion Business Management (BSc) -
Fashion Institute of Technology
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