Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Trinity Bell

Puyallup,WA

Summary

Driven professional with a proven track record in pet care and customer service, demonstrated during my tenure at Family Friends home. Leveraged punctuality and a positive attitude to enhance client satisfaction, leading to repeat business. Skilled in emergency response and customer communication, ensuring pet well-being and owner peace of mind. Achieved a notable increase in client retention through dedicated and trustworthy service.

Overview

2
2
years of professional experience

Work History

Pet Sitter

Family Friends Home
09.2024 - Current
  • Prepared food and water following instructions from pet owners.
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Increased client retention rate through excellent communication skills and genuine love for animals.
  • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
  • Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.

Cashier Assistant

Crystals Flowers and Gifts
09.2022 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Student -

Sumner High School
Sumner

Skills

  • Honest and Trustworthy
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Good learner
  • Patient

Accomplishments

I have a Certificate for doing teaching academy in school to be able to sub right out of high school! My sophomore year I got an award for having a 3.0 gpa or above.

Timeline

Pet Sitter

Family Friends Home
09.2024 - Current

Cashier Assistant

Crystals Flowers and Gifts
09.2022 - Current

Student -

Sumner High School
Trinity Bell