Trinity Bjornberg
Cedar City,UT
Summary
In my leadership journey, I am dedicated to crafting an atmosphere that transcends mere hospitality, aiming to foster a genuine 'home away from home' for both guests and associates alike. Central to my ethos is the unwavering commitment to inspire and empower each individual within my team to embrace their fullest potential, recognizing that life's complexities may influence our daily performance. I firmly believe that motivation is the catalyst for personal and collective growth, guiding us to align our actions with purpose and fulfillment. With this vision, I strive to cultivate an environment where every member feels valued, supported, and driven to be the best version of themselves every day. Together, we embark on a journey to ignite passions, illuminate brighter futures, and empower each other to realize our shared vision of success.
Overview
1
1
Certification
Work History
Assistant Dining Director
Chartwells Higher Education
Cedar City, UT
2023 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency
- Coordinated activities with other departments to expedite work and improve interdepartmental performance
- Collaborated with senior leadership to set long-term objectives for the company
- Conducted regular meetings with department heads to review progress on strategic initiatives
- Built strong referral network to generate new business opportunities
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting relationships
- Implemented campaigns and promotions to help with developing goods and services
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations
- Managed budgeting and financial planning processes for the organization
- Identified opportunities for improvement in operational, cultural, and personal performance metrics
- Developed policies and procedures to ensure compliance with corporate standards
- Coordinated resources across departments to maximize productivity levels
- Negotiated agreements with external partners such as contractors or consultants
Chick-fil-A Manager
Chartwells Higher Education
Cedar City, UT
2021 - 2023
- Recruited, trained, supervised, evaluated and mentored staff members.
- Partnered with staff to create professional development plans to support personal and business growth
- Supported work-life balance to improve staff morale
- Drafted mission and vision statements to outline objectives and motivate employees.
- Successfully improved employment turnover through creating incentive and training programs.
- Planned and implemented strategies to grow revenue
- Generated reports to review data and issue corrective actions for improvements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Facilitated collaboration between teams by encouraging open communication channels.
Chick-fil-A Supervisor
Chartwells Higher Education
Cedar City, UT
2019 - 2021
- Delegated work to staff, setting priorities and goals
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Cultivated and maintained relationships to promote positive work culture
- Guided and motivated staff to drive maximum performance
- Recommended corrective actions to conform to quality specifications
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Analyzed customer feedback data to identify trends in product performance or customer service issues
Costume Intern
Western Wyoming Community College
Rock Springs, WY
2017 - 2019
Waitress/Hostess
Cracker Barrell Old Country Store
West Valley City, UT
2016 - 2017
Education
Bachelor of Science - Political Science
Southern Utah University
Cedar City, UT04-2022
Master of Business Administration - Leadership Emphasis
Southern Utah University
Cedar City, UTSkills
- Team Leadership, Training, And Development
- Budgeting And Financial Management
- Creative Collaboration
- Operational and Strategic Planning
Certification
- ServSafe Manager Certification
- Chick-fil-A Licensee Training Certification
Timeline
Assistant Dining Director
Chartwells Higher Education
2023 - Current
Chick-fil-A Manager
Chartwells Higher Education
2021 - 2023
Chick-fil-A Supervisor
Chartwells Higher Education
2019 - 2021
Costume Intern
Western Wyoming Community College
2017 - 2019
Waitress/Hostess
Cracker Barrell Old Country Store
2016 - 2017
Bachelor of Science - Political Science
Southern Utah University
Master of Business Administration - Leadership Emphasis
Southern Utah University
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