Trinity Borquez
Livingston,MT
Summary
Proficient at helping students and multi-tasking under pressure. Developed organization and customer service skills at a front desk and Library environment. Skilled with technology, customer service, and cataloging. Punctual and flexible when confronted with new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Library Volunteer
Park High School Library
08.2023 - Current
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Helped students solve technical problems.
- Supported community outreach efforts by assisting in the planning and execution of library events and programs.
- Located books, magazines and other materials quickly according to patron requests.
- Assisted with the training and orientation of new library volunteers, serving as a resource for questions and providing guidance on best practices.
- Provided crucial support during peak hours by efficiently handling numerous patron inquiries and requests simultaneously.
- Played a key role in promoting community engagement by actively participating in library-sponsored events, such as book clubs, author talks, and workshops.
Front Desk Receptionist
Econo Lodge Hotel
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Park High School
Livingston 06-2025
Skills
- Communication
- Problem solving
- Organization
- Customer service
- Telephone etiquette
- Cash handling
- Staff management
- Computer proficiency
Certification
- First Aid Certification
- CPR Certification
Languages
Spanish
Limited Working
Timeline
Library Volunteer
Park High School Library
08.2023 - Current
Front Desk Receptionist
Econo Lodge Hotel
04.2022 - Current
- First Aid Certification
- CPR Certification
High School Diploma -
Park High School
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