Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Browder

South Bend,IN

Summary

Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.

Charismatic and energetic host with experience in high-end hospitality environments. Strong background managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contributed to team goals by improving efficiency and elevating overall guest satisfaction.

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

1
1
year of professional experience

Work History

Host/Restaurant Hostess

Cheddars Stratch Kitchen
Mishawaka, Indiana
11.2022 - 06.2023
  • Managed dining room layout to maximize efficiency of staff members.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Inspected dining areas for any damages or defects.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Took reservations over phone and in person.
  • Managed incoming calls during busy shifts.
  • Provided excellent customer service by anticipating customer needs.
  • Greeted guests upon arrival and provided them with menus.

Cashier

Martins Supermarkets
South Bend, Indiana
08.2022 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

South Bend Virtual School
South Bend, Indiana
06-2024

Skills

  • Reservations Management
  • Team Collaboration
  • Server Support
  • Telephone reception
  • Customer Service
  • Accurate Cash Handling
  • Attention to detail
  • Fast pace
  • Organized
  • People orientated
  • Multitasker
  • Critical thinking
  • Basic math
  • Flexibility
  • Conflict resolution
  • Adaptability

Timeline

Host/Restaurant Hostess

Cheddars Stratch Kitchen
11.2022 - 06.2023

Cashier

Martins Supermarkets
08.2022 - 11.2022

High School Diploma -

South Bend Virtual School
Trinity Browder