Trinity Callahan
Rural Hall,NC
Summary
Detail-oriented and results-driven Criminal Justice graduate possessing a solid foundation in legal procedures, research, and documentation. Demonstrates advanced proficiency in Microsoft and Adobe databases, focused on leveraging technology to optimize processes and improve operational efficiency. Known for a sharp analytical mindset and meticulous attention to detail, ensuring professionalism and integrity are maintained in all tasks. Committed to applying academic knowledge and technical skills within a legal business environment to contribute to team success and uphold high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead CSR / Account Adjuster
North State Acceptance
, North Carolina
06.2024 - Current
- Process customer transactions such as deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
- Maintain and resolve customer inquiries about accounts, products, and services.
- Execute opening and closing procedures for accounts, while maintaining accurate documentation.
- Manage company records within various database systems.
- Maintain compliance with legal standards, regulatory requirements, and corporate policies in loan management.
- Follow proper cash handling procedures while collecting payments from customers.
Legal/Consultant Intern
HOPE Counseling & Consulting
Winston-Salem, NC
01.2024 - 06.2024
- Gained practical legal expertise by observing court proceedings such as Domestic Violence and DWI.
- Provided recommendations to individuals in court, directing them to Hope Counseling for necessary consulting or counseling services.
- Gained comprehensive knowledge of legal processes through actively assisting in case involvement.
- Handled administrative tasks for the attorney, enhancing team efficiency.
- Managed incoming calls, maintaining high standards of professionalism.
- Handled various office duties including organizing files, digitizing documents, entering data.
- Leveraged Microsoft Word, Excel, and Outlook for efficient document handling.
- Offered advanced counseling in an institutional setting, following correct procedures that align with required standards.
Cash Office Supervisor
Lowes Foods
, North Carolina
06.2021 - 01.2024
- Handled daily deposits and change orders with precision.
- Managed high volumes of cash, check, and credit transactions efficiently.
- Averted cash variances, preserving integrity of financial data.
- Managed front-end processes, addressing register issues and supporting cashier functions.
- Provided training on financial transactions and service protocols.
- Monitored adherence to company guidelines for loss prevention.
- Identified opportunities for improving operating efficiency within the Cash Office Department.
Education
Criminal Justice - Criminology
Winston-Salem State University
Winston-Salem12.2024
High School Diploma -
Ronald W. Reagan High School
06.2024
Skills
- Creativity
- Customer Service
- Time Management Expertise
- Analytical Research
- Skilled in Adobe Creative Cloud
- Account Revision
- Data Entry Proficiency
- Digital and Physical File Organization
- Analytical Problem Solving
- Team Development
- Adaptability
- Effective Client Interaction
- Fundamental Legal Terminology
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- High Typing Proficiency
- Office Administration
- Project Oversight
Certification
Driver's License
Timeline
Lead CSR / Account Adjuster
North State Acceptance
06.2024 - Current
Legal/Consultant Intern
HOPE Counseling & Consulting
01.2024 - 06.2024
Cash Office Supervisor
Lowes Foods
06.2021 - 01.2024
Criminal Justice - Criminology
Winston-Salem State University
High School Diploma -
Ronald W. Reagan High School
Similar Profiles
Katy E. RiesKaty E. Ries
Assistant Professor at Valley City State & North Dakota StateAssistant Professor at Valley City State & North Dakota State
Heidi KitchenHeidi Kitchen
North Carolina Bail Enforcement Officer at State of North CarolinaNorth Carolina Bail Enforcement Officer at State of North Carolina
Joshua SimmerJoshua Simmer
Volunteer sport assisting at North Lakes State CollegeVolunteer sport assisting at North Lakes State College
Maddie SitterleeMaddie Sitterlee
Childcare Volunteer at Grace Baptist TabernacleChildcare Volunteer at Grace Baptist Tabernacle
Caleb MoserCaleb Moser
Outdoor Maintenance Crew Member at Reynolds Park Golf CourseOutdoor Maintenance Crew Member at Reynolds Park Golf Course