Trinity Carter
Manor
Summary
Demonstrated effective communication and problem-solving skills through regular interactions with coaches and teammates, focusing on performance improvement. Provided exceptional customer service by addressing complaints professionally and assisting customers with product selection. Maintained store cleanliness and organized inventory to ensure a positive shopping experience. Developed relationships with customers and colleagues to foster a collaborative team environment.
Overview
2
2
years of professional experience
Work History
Volleyball Player
Stony Point High School
Round Rock
08.2023 - Current
- Communicated regularly with coaches regarding progress and goals of the season.
- Practiced passing, setting and spiking techniques to improve game play.
- Monitored own performance and made necessary changes throughout the season.
- Mentored younger players on proper technique and etiquette.
Sales Associate
Journeys Shoe Store
Austin
06.2024 - 08.2024
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Used technology resources to assist customers in locating and selecting items.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
Education
Stony Point High School
Round Rock, TX05-2026
Skills
- Customer service
- Team building
- Inventory management
- Effective communication
- Problem solving
- Positive and professional
Accomplishments
- Underclassmen awards for a 5.0 GPA or higher
- Most improved in an AP class
- Inducted into Mu Alpha Theta
References
References available upon request.
Timeline
Sales Associate
Journeys Shoe Store
06.2024 - 08.2024
Volleyball Player
Stony Point High School
08.2023 - Current
Stony Point High School