Trinity Cerda
Phoenix,AZ
Summary
Driven and efficient, I excelled at Hello Fresh by surpassing productivity goals and enhancing team dynamics. Leveraging skills in order picking and customer service, I improved order accuracy and client satisfaction. My ability to quickly adapt and foster positive relationships proved pivotal in fast-paced environments, showcasing a blend of organizational prowess and interpersonal effectiveness.
Overview
1
1
year of professional experience
Work History
Overnight Fulfillment Associate
Hello Fresh
12.2023 - 03.2024
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
- Coordinated seamless communication between warehouse staff and supervisors regarding daily operations.
- Contributed to customer satisfaction by troubleshooting issues with orders and providing prompt resolutions.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Worked with customers to pack items according to specific desires and requirements.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked in cold environments.
- Worked in a fast pace.
- I worked in teams of 7 or more than 20 to complete the goal of boxes we had to finish before our shift was over.
- made sure all the ingredients in the boxes or correct before sending them off.
- Closing and putting box in machine to seal the box to be sent of and ready to go.
- Keeping track of how much bags in each crate and how much crates the team has made.
Crew Member
Tropical Smoothie Cafe
01.2023 - 07.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Prepared products following restaurant, health, and safety standards and procedures.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Finished all my takes by the end of closing and after closing.
- Washed all dishes that were being used for the next day.
- made sure everything what’s stocked up.
- Always got along with team members and encouraged each other to finish our goals and tasks.
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Order Picking
- Shipment Tracking
- Product Packaging
- Quick Learner
- Customer Service
- Multitasking
- Organizational Skills
- Stocking
- Relationship Building
- Safety Procedures
- Packing and shipping
- Self Motivation
- Product restocking
- Product Organization
- Goal Setting
- Pick lists
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- I got better with my customer service.
Timeline
Overnight Fulfillment Associate
Hello Fresh
12.2023 - 03.2024
Crew Member
Tropical Smoothie Cafe
01.2023 - 07.2023
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