Trinity Davis
Chicago,IL
Summary
Enthusiastic soccer player and avid fan with a focus on teamwork and sportsmanship. Leveraging creativity and communication skills through a love for reading and writing. Passionate about studying animals to foster curiosity and understanding of the natural world. Committed to community service by actively contributing to local initiatives and organizations. Enjoys spending quality time with children, fostering mentorship and promoting positive development.
Diligent with solid background in managing daily operations and ensuring customer satisfaction. Successfully maintained welcoming environment while handling various administrative tasks. Demonstrated reliability and effective communication in team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intercultural Center Attendant
Gloria Bradley
02.2025 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided guidance to guests, improving their experience with personalized assistance.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
Personal Care Assistant
Stanlay Thomas
05.2024 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Assistant Manager of Operations
Raising Cane's Chicken Fingers
11.2022 - 05.2024
- Proficient in high-paced environments, demonstrating efficiency and adaptability in various roles within the fast-food industry
- Skilled in multitasking, balancing customer service, order preparation, and maintaining cleanliness and hygiene standards
- Effective communicator, able to work collaboratively with team members to ensure smooth operations during peak hours
- Developed strong time management skills, prioritizing tasks to meet deadlines and exceed customer expectations
- Demonstrated ability to handle challenging situations with professionalism and composure, ensuring customer satisfaction and retention
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
Teaching Assistant
Polaris Charter Academy
08.2022 - 12.2022
- Leadership Skills: While I wasn't the lead teacher, I often took the role of guiding small groups of students or assisting individual students who needed extra help
- This gave me a chance to develop leadership skills in a supportive, low-pressure environment
- Experience with Teaching and Education: I gained valuable insight into what it's like to work in an educational setting
- I learned about lesson planning, classroom management, and how teachers tailor lessons to meet the needs of different students
- It also reinforced my interest in potentially pursuing a career in education or science
- Improved Communication: I had to adapt my communication style to suit the needs of younger students, which helped me become more effective at explaining ideas and instructions clearly
- Patience and Problem-Solving: Working with children requires patience and creative problem-solving, especially when students don't immediately understand something or if a lesson doesn't go as planned
- I became better at thinking on my feet and finding new ways to engage students
- Confidence: The experience of being trusted to assist in the classroom and interact with both students and teachers helped me build my confidence
- I became more comfortable with public speaking, presenting concepts, and leading small groups
Babysitting
YMCA
01.2018 - 06.2019
- Ensured Child Safety: Maintained a secure environment by constantly monitoring children, keeping hazardous items out of reach, and adhering to parents' safety guidelines
- Educational Activities: Engaged children in educational activities such as reading, writing, and age-appropriate learning games to support their developmental milestones
- Behavior Management: Effectively managed children's behavior by implementing positive reinforcement techniques and creating structured routines to promote good behavior
- Creative Play and Crafts: Organized creative activities like arts and crafts, storytelling, and imaginative play to foster creativity and enjoyment
- Homework Assistance: Provided homework help and educational support, contributing to children's academic progress and understanding
- Time Management: Balanced multiple tasks such as meal prep, playtime, and bedtime routines efficiently to ensure a well-organized day for the children
- Conflict Resolution: Skillfully resolved conflicts between children through mediation and teaching conflict resolution skills, promoting a harmonious environment
Education
High school diploma or GED - Health Science
Intrinsic Downtown Charter High School
Chicago, IL05.2024
Skills
- Guiding Team Members
- Human Anatomy Expertise
- Academic Experience
- Food Service Background
- Medical Information Organization
- Sales Transaction Management
- Food Assembly Skills
- Customer interaction
- Conflict resolution
- Attention to detail
- Communication skills
Accomplishments
- Pre-Med Student committed to a future career in psychiatry, focusing on advocacy and patient care.
- Working Toward Dual Certification in EMT & CNA to gain hands-on clinical experience in patient care.
- Active Member of Black Student Union (BSU), fostering community, leadership, and cultural awareness.
- Engaged Member of Pre-Health Professions Club, networking with healthcare professionals and gaining insight into medical careers.
- Volunteer at Caritas Food Bank, assisting in food distribution to support underserved communities.
- Volunteer at Animal Cruelty Society, advocating for animal welfare and providing hands-on care.
Certification
Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Beloit College
Languages
Spanish
Native or Bilingual
Timeline
Intercultural Center Attendant
Gloria Bradley
02.2025 - Current
Personal Care Assistant
Stanlay Thomas
05.2024 - 08.2024
Assistant Manager of Operations
Raising Cane's Chicken Fingers
11.2022 - 05.2024
Teaching Assistant
Polaris Charter Academy
08.2022 - 12.2022
Babysitting
YMCA
01.2018 - 06.2019
High school diploma or GED - Health Science
Intrinsic Downtown Charter High School
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