Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Dawson

Fort Worth

Summary

Dynamic and results-driven professional with extensive experience at Amazon and Walmart. Proven expertise in warehouse safety and teamwork, enhancing productivity through effective stowage and strategic problem-solving. Recognized for fostering a collaborative environment and consistently exceeding performance goals, driving operational success and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Stow Associate

Amazon
08.2022 - Current
  • Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
  • Ensured timely order fulfillment with effective stowage of items in designated storage locations.
  • Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
  • Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
  • Collaborated with fellow associates for efficient stowing processes, streamlining daily tasks and increasing overall team performance.
  • Maintained up-to-date knowledge of company policies, procedures, and best practices related to warehouse operations through regular training sessions and professional development opportunities.

Team Leader Manager

Walmart
10.2013 - 03.2021
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
  • Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Kentwood High
Kentwood, LA

Skills

  • Warehouse safety
  • Loading and unloading
  • Shipping and receiving
  • Stock organization
  • Deadline oriented
  • Pallet stacking
  • Teamwork
  • Lifting and sorting
  • Attention to detail
  • Pallet jacking
  • Handheld scanner operation

Timeline

Stow Associate

Amazon
08.2022 - Current

Team Leader Manager

Walmart
10.2013 - 03.2021

Kentwood High