Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Trinity DiGirolamo

Millerton

Overview

5
5
years of professional experience
1
1
Certification

Work History

GURA Sales Leader

Tractor Supply Company
04.2024 - 09.2024
  • As an GURA sales leader, I am in charge of walking around the store and interacting with customers
  • My job is to answer any questions about a product, recommend a product if needed and helping locate it, while also informing them about our credit card options, financing, delivery options, or deals of the month
  • It is also important to build a good relationship with customers because they enjoy being remembered are more likely to come back if they feel a personal connection to the store
  • We go above and beyond to resolve any issues and find solutions with things like delivery so our customers can have the easiest experience possible
  • I am also trained in other departments such as being a cashier, restocking, picking orders for pick up in store, unloading trucks, etc

Server/Waiter

Rocking Horse Ranch Resort
04.2024 - 09.2024
  • Assisted servers in delivering food and beverages to customers, maintaining a smooth flow of service
  • Collaborated with kitchen staff to ensure timely delivery of dishes to tables, minimizing wait times for guests
  • Provided exceptional customer service by promptly responding to guest requests and inquiries
  • Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency

Veterinary Assistant

Dutchess County Animal Hospital
12.2021 - 09.2022
  • As a vet assistant, I help restrain the dogs and cats while the vet technicians and veterinarians perform procedures on the pet
  • Before the veterinarian comes in, I will discuss with the pet parent any sort of concerns or anything specific wanting to be done that day
  • I assist with X-rays, running lab samples, filling prescriptions, making follow-up appointments, sterilizing surgical equipment in the autoclave, and assist with euthanasias
  • I am also a kennel technician so some days, I am more in the back and dealing with our boarders
  • I do laundry, keep all the animals healthy and fed, bring them on walks, clean cages and clean any outdoor kennels, wash dishes, expense medicine, and a ton more!
  • Some days we have pets that come in for surgery, and get put under anesthesia, once out of surgery, I help monitor the pet during recovery as they regain consciousness
  • They have trained me for reception, as well to help make appointments or assist any customers with questions or concerns
  • It is a very fast paced and exciting environment!

Kennel Attendant

The Pet Zone
04.2021 - 12.2021
  • My job consists of taking care of the puppies, making sure they have food and clean water, as well as clean kennels and toys
  • We also sell the puppies so we have to have a lot of knowledge and be able to answer any questions or concerns a customer has
  • It is our job to ensure they're choosing the correct breed and companion, also educating and having knowledge about dog breeds, puppy development, vet care, etc
  • Our most important concern is that all of our puppies are happy and healthy
  • We work on socialization and simple puppy training and also do basic grooming like trim their nails
  • I am in charge of bringing them for their routine vet check-ups, and vaccines and any emergency care
  • If a puppy becomes sick and requires overnight care, I will take them home with me and monitor them
  • I am a shift supervisor so I'm also in charge of dealing with any call outs, opening and closing the store, helping place orders online, dropping off bank deposits

Cashier/Customer Service Representative

The Home Depot
01.2020 - 10.2020
  • I check customers out and help them locate products
  • I maintain the front end ensuring it is clean at all times
  • I will help put returns back in their appropriate spots throughout the store
  • I have also worked in the customer service department so I have experience processing returns and exchanges, as well as answering phone calls pertaining to any questions customers have
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Education

GED -

Dutchess Community College
Poughkeepsie, NY
01.2019

Skills

  • Organizational skills
  • Sales
  • Computer skills
  • Cash Handling and Register
  • Communication skills
  • Retail Sales
  • Time Management
  • Customer service
  • Cleaning Experience
  • Front Desk

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

GURA Sales Leader

Tractor Supply Company
04.2024 - 09.2024

Server/Waiter

Rocking Horse Ranch Resort
04.2024 - 09.2024

Veterinary Assistant

Dutchess County Animal Hospital
12.2021 - 09.2022

Kennel Attendant

The Pet Zone
04.2021 - 12.2021

Cashier/Customer Service Representative

The Home Depot
01.2020 - 10.2020

GED -

Dutchess Community College
Driver's License

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Trinity DiGirolamo