Trinity DiGirolamo
Mount Laurel,NJ
Summary
Dynamic professional with extensive experience in customer service and cleaning. Proven ability to enhance operational efficiency and customer satisfaction through effective time management and attention to detail. Skilled in cleaning and sanitizing, with a strong commitment to teamwork and reliability, ensuring high standards in all tasks.
Diligent Desired Position with solid background in maintaining clean and organized environments. Proven ability to handle cleaning tasks efficiently and improve overall cleanliness standards. Demonstrated expertise in using cleaning equipment and chemicals safely, as well as following established protocols.
Overview
6
6
years of professional experience
Work History
Sales Associate
Home Depot
04.2020 - 09.2021
- Managed customer transactions efficiently, ensuring accuracy in cash handling and register operation.
- Assisted customers in product selection, enhancing shopping experience through knowledgeable recommendations.
- Maintained organized merchandise displays, optimizing product visibility and accessibility for shoppers.
- Collaborated with inventory team to monitor stock levels, reducing out-of-stock occurrences significantly.
- Implemented promotional strategies that increased customer engagement and drove sales during peak seasons.
- Led initiatives to streamline checkout processes, improving overall transaction speed and customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shift Leader
The Pet Zone
09.2021 - 04.2022
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new staff on product knowledge and customer engagement techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated team schedules to align staffing with peak business hours effectively.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Developed promotional displays to increase product visibility and drive sales during key events.
- Enforced safety protocols to maintain a safe working environment for all employees and customers.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Veterinary Assistant
Dutchess County Animal Hospital
03.2022 - 07.2022
- Assisted veterinarians with examinations and treatments of animals, ensuring high-quality care.
- Monitored animal behavior and vital signs, reporting changes to veterinary staff for timely interventions.
- Administered medications and vaccinations under the guidance of licensed veterinarians, ensuring compliance with protocols.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Groomed and bathed animals to maintain hygiene and appearance.
- Assisted senior staff with blood analyses and physical assessments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.
- Assisted in development of treatment plans, collaborating closely with veterinarians to address specific patient needs.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Home Health Aide
Health Quest Home Care
01.2024 - 05.2024
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored patient vital signs, ensuring timely reporting of changes to healthcare team.
- Administered prescribed medications and maintained accurate documentation of treatments.
- Supported clients with mobility and exercise routines, promoting physical well-being.
- Collaborated with family members to create personalized care plans tailored to individual needs.
- Implemented infection control measures, ensuring a safe environment for clients and staff.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Developed strong rapport with clients, fostering trust and improving overall satisfaction with services provided.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
GURA Sales Leader
Tractor Supply
03.2023 - 01.2024
- Led sales team in achieving quarterly targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and customer engagement skills.
- Analyzed market trends to identify new sales opportunities and improve competitive positioning.
- Fostered relationships with key customers to drive loyalty and repeat business.
- Streamlined sales processes, resulting in improved efficiency and customer satisfaction scores.
- Mentored junior sales staff, providing guidance to develop their skills and career growth.
- Implemented data-driven strategies to optimize inventory management and reduce stock discrepancies.
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Maximized lead generation efforts through targeted prospecting campaigns in collaboration with marketing teams.
- Established and oversaw collaborative relationships with independent sales representatives and market-specific dealers.
- Increased customer engagement to drive interest and boost sales opportunities.
- Developed multiple sales strategies to address range of project and customer types.
Seasonal Sales Associate
Target
09.2024 - 12.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to execute promotions and seasonal set-ups effectively.
- Processed transactions accurately at point of sale while ensuring customer satisfaction.
Cashier
Cumberland Farms
12.2024 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and service requests.
- Maintained accurate cash drawer and conducted end-of-shift reconciliations.
- Ensured store cleanliness and organized merchandise displays for optimal shopping experience.
Airbnb Cleaner
Self
04.2025 - 10.2025
- Maintained cleanliness and sanitation standards across various environments.
- Utilized specialized cleaning equipment to perform deep cleaning tasks efficiently.
- Implemented effective cleaning schedules to ensure timely completion of tasks.
- Conducted regular inspections to identify areas needing attention and improvement.
- Developed customized cleaning solutions for diverse client needs and specifications.
- Enhanced operational efficiency by organizing supplies and optimizing workflows.
- Collaborated with clients to address specific requirements and improve satisfaction levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Education
GED -
Dutchess Community College
Poughkeepsie, NY07.2019
Skills
- Cleaning and sanitizing
- Time management
- Reliability and punctuality
- Efficient cleaning techniques
- Interior and exterior cleaning
- Cash handling
- Stocking and receiving
- Animal grooming
- Laboratory procedures
- Medical record-keeping
- Reception duties
- Sales expertise
- POS system operation
Timeline
Airbnb Cleaner
Self
04.2025 - 10.2025
Cashier
Cumberland Farms
12.2024 - 09.2025
Seasonal Sales Associate
Target
09.2024 - 12.2024
Home Health Aide
Health Quest Home Care
01.2024 - 05.2024
GURA Sales Leader
Tractor Supply
03.2023 - 01.2024
Veterinary Assistant
Dutchess County Animal Hospital
03.2022 - 07.2022
Shift Leader
The Pet Zone
09.2021 - 04.2022
Sales Associate
Home Depot
04.2020 - 09.2021
GED -
Dutchess Community College