Highly motivated individual with one year and a half of experience in the field in the fast food industry. Proven ability to succeed in a fast-paced environment while maintaining a high level of customer service.
Overview
2
2
years of professional experience
Work History
Crew Member
Buffalo Wild Wings
04.2024 - Current
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Contributed to increased sales by upselling menu items and promoting special offers.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Kept kitchen, counter and dining areas cleaned and sanitized.
Service Crew Member
Wendy's
12.2022 - 02.2024
Assisted other team members to achieve goals
Enhanced customer satisfaction by providing efficient and friendly service
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables
Reconciled receipt totals, cash and credit payments to address shortages
Delivered exceptional service as illustrated through multiple positive Yelp reviews
Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress
Collaborated with team members to complete orders
Completed milkshakes and ice cream desserts for customers
Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization
Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations
Handled cash transactions responsibly, ensuring accurate accounting for daily sales
Kept food preparation area, equipment, and utensils clean and sanitary
Operated kitchen equipment safely and efficiently, minimizing accidents and downtime
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations
Provided excellent customer service by greeting customers and meeting quality expectations
Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity
Talked with customers about project specifications, budgets and timelines for top-notch customer service.
Helped keep timer under satisfactory limits while preparing food for customers including bagging, making sandwiches, and fries.