Trinity Domingo
Las Vegas,NV
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Foundever
11.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Restaurant Hostess
Virgil’s Bbq
04.2023 - 07.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
FH Outbound
Fanatics
08.2022 - 10.2022
- Front House Outbound Associate
- Contributed to a positive work environment by maintaining open lines of communication with team members, actively participating in discussions, and offering constructive feedback when necessary.
- Optimized workflow by maintaining clean, safe, and well-organized workspaces compliant with industry standards.
- Consistently met or exceeded performance metrics, contributing to overall company growth and success.
Baker
Crumbl Cookies
02.2022 - 05.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Cashier/Sales Associate
Rubio's Coastal Grill
03.2019 - 01.2021
- Responsible for kitchen clean up, dishes, ice chest, sweeping and mopping.
- Responsible for bathroom clean up
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Warehouse Worker
Fanatics, Inc
11.2020 - 12.2020
- Package Handle, responsible for stocking up inventory making sure each package gets labeled correctly and shipped out.
- Printing labels and building boxes
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Warehouse Worker
Amazon Physical Stores
05.2020 - 11.2020
- Inbound Warehouse Worker And Inventory Stocker.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Cashier
Party City Corporation
09.2018 - 11.2018
- Sales associate
- Cashier
- Inventory Stocker
- Responsible for tending to all customers needs, restocking all costume inventory. Cleaning fitting rooms.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
High school diploma -
Desert Rose High School
Las Vegas, NV05.2021
Skills
- Food Safety
- Food Preparation
- Kitchen Experience
- Cashiering
- Cleaning Experience
- Food Service
- Packaging
- Retail Sales
- Serving Experience
- Inventory Control
- Food Handling
- Time Management
- Customer Service
- Warehouse Associate
Timeline
Customer Service Representative
Foundever
11.2023 - 06.2024
Restaurant Hostess
Virgil’s Bbq
04.2023 - 07.2023
FH Outbound
Fanatics
08.2022 - 10.2022
Baker
Crumbl Cookies
02.2022 - 05.2022
Warehouse Worker
Fanatics, Inc
11.2020 - 12.2020
Warehouse Worker
Amazon Physical Stores
05.2020 - 11.2020
Cashier/Sales Associate
Rubio's Coastal Grill
03.2019 - 01.2021
Cashier
Party City Corporation
09.2018 - 11.2018
High school diploma -
Desert Rose High School
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