Trinity Downs
Summary
A proven leader and compassionate caregiver, I excel in critical thinking and patient advocacy, demonstrated through impactful roles at Elite Home Care and Compassus Hospice. Skilled in medication management and relationship building, I consistently ensure client satisfaction and high-quality care, leading teams to achieve excellence in fast-paced environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Behavior Technician
Carolina Therapeutic Services
11.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
REHABILITATIVE BEHAVIORAL HEALTH SPECIALIST
Growing Homes Southeast
08.2024 - 10.2024
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Worked closely with adults and children in community settings, at residential facilities and within homes.
- Created progress reports, assessments and charting within required timeframes.
ELDERLY CAREGIVER
Elite Home Care
05.2024 - 08.2024
- Provided compassionate care to elderly patients at home, ensuring their comfort and safety
- Maintained a clean environment within the client's home by performing light housekeeping duties
- Provided or assisted in routine house cleaning, meal preparation, and laundry
- Assisted client with self-administration of medications
- Helped with bathing and dressing to support resident personal care needs
- Provided emotional support to seniors during times of stress or illness
- Demonstrated effective communication skills when interacting with seniors and their families
- Helped patients move in and out of beds, baths and wheelchairs
- Served clients regular balanced meals for breakfast, lunch and dinner
CASHIER TEAM LEAD
Zaxby's
06.2024 - 06.2024
- Provided exceptional customer service in a fast-paced environment
- Assisted customers with menu & maintained knowledge of daily/weekly specials
- Operated cash register with up to $1500.00 daily
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Trained new cashiers on operational procedures, policies, and standards
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations
- Served as a role model for other employees by demonstrating professionalism at all times
- Demonstrated ability to lead and motivate a team of cashiers
INTERN/VOLUNTEER
Compassus Hospice
05.2024 - 05.2024
- Assist with office tasks that support our patients/families
- Participate in regular meetings with staff at the agency and maintain knowledge of the social worker's role in hospice
- Observe nurses and the chaplain on visits and prepare information packets for families and death packets
- Caregiver relief
- Organizing community support group sessions monthly
- Maintaining information for care plans for patients
- Observe and record patient visits
- Utilized strong research skills to compile accurate information for presentations, reports and other materials
Education
MASTER OF SOCIAL WORK -
Winthrop University
Rockhill, SC05.2025
BACHELOR OF SOCIAL WORK -
Limestone University
05.2024
MENTOR AT LUTHER L. VAUGHAN ELEMENTARY SCHOOL -
Adamah Christian Leadership Program
Gaffney, SC05.2024
Skills
- Critical thinking
- Communication
- Leadership
- Teamwork
- Compassion
- Relationship building
- Flexibility
- Professional ethics
- Patient Advocacy
- Medication Management
- Organizational Skills
- Client satisfaction
- Fast Learner
- Wound care maintenance
- Progress Tracking
- End of life care
- Care Plan Development
- Behavioral treatment services
- Assessment reports and other documentation
- Client coping mechanisms
- Family therapy
- Charting and other documentation
- Problem-solving abilities
Additionalinformation
Mentor, At-Risk Youth, Luther L. Vaughan Elementary, Gaffney, SC, Developed individualized mentoring plans for at-risk youth., Identified potential risks or areas of concern when working with participants., Established trusting relationships with participants by demonstrating respect, empathy, and care., Listened actively to gain an understanding of issues affecting at-risk youth., Assisted in developing educational, career, and life skills among at-risk youth., Created a safe environment where at-risk youth could express themselves freely and openly., Encouraged positive behavior change through positive reinforcement techniques., Volunteer at Meals on Wheels, Engage with child and family in various service settings to provide authorized RBHS services. In all settings, focus interventions on meeting treatment plan goals as established by Growing Home Southeast (GHSE), the Referring Agency, and in accordance with Medicaid standards., Complete, collect, and submit all necessary and required documentation of services provided in accordance with GHSE expectations and Medicaid standards., Maintain appropriate weekly service hours as specified by the Medicaid Authorization for services, the client treatment plan, and GHSE expectations., Provide home and community-based interventions to address mental health/behavioral health needs of children., Communicate with the treatment team regarding clients served on a weekly basis through phone and GHSE email, as needed.
Certification
- CPR/AED Certification
Timeline
Behavior Technician
Carolina Therapeutic Services
11.2024 - Current
REHABILITATIVE BEHAVIORAL HEALTH SPECIALIST
Growing Homes Southeast
08.2024 - 10.2024
CASHIER TEAM LEAD
Zaxby's
06.2024 - 06.2024
ELDERLY CAREGIVER
Elite Home Care
05.2024 - 08.2024
INTERN/VOLUNTEER
Compassus Hospice
05.2024 - 05.2024
BACHELOR OF SOCIAL WORK -
Limestone University
MENTOR AT LUTHER L. VAUGHAN ELEMENTARY SCHOOL -
Adamah Christian Leadership Program
MASTER OF SOCIAL WORK -
Winthrop University
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